Steps for Making Scheduled Transfers and Payments in Online Banking

You can also find transfers on the "Transfers" tab at the top of online banking, or the "Quick transfer" and "Make a Payment" buttons on your account or loan of choice.

This will let you transfer from Sierra accounts or external accounts you have already added. To add new external accounts, see our "How to Add an External Account to Online Banking" guide

The dropdown will show all Sierra and external loans and accounts you have setup. To make a loan payment, choose the loan here.

For a loan payment, the drop down will let you choose from your scheduled loan payment amount, your statement balance (if applicable), loan payoff, and a custom amount. To enter a custom amount, choose, "Specify and Amount" and type the total you wish to transfer.

To set up recurring payments, choose "Scheduled".

Note that transfers from external accounts may take up to 2 business days to complete, even when the "Right Now" button is chosen. If you are using an external account to make loan payments, we recommend scheduling the transfer at least 4 days ahead of your loan due date to prevent late payments.

If you chose to schedule your transaction, you'll need to set a date.

Loan payment due dates will show under the "Transfer Options" header (see orange arrow)

Remember to choose a date at least 4 days before your due date if making transfers from external accounts.

You can choose to make this scheduled transfer a one-time occurrence, or set up automatic repeats at different intervals.

For loan payments, we suggest choosing either weekly, bi-weekly, semi-monthly, or monthly payments. These options let you make a loan payment either regularly after you are paid, or at least once a month before your payment due date.

This can also be used to set up automatic annual transfers (Ex: From your holiday savings account to checking), among other things.

You can add a custom message to help you remember what this transaction is for when checking your account activity.

Enter a unique message for the "From" and "To" accounts, or enter one and click "Use same description for both messages?".

Double check the from and to accounts, the amount, and the date.

For loan payments, you will see your next due date on this page. Double check that the "on" date is before the "Payment Due" date (see arrows below).

The account you're transferring from will show an "Available Balance". Double check that the amount you're transferring is less than that balance.

If you're happy with the transfer details, click "Confirm". If not, click "Cancel" and repeat set up with the correct details.

This will let you double check that your new scheduled transfer is on the calendar, and check on any other scheduled transfers you've created.

View all scheduled transfers here

You can update the scheduled transfer date, frequency, and name from this tab.

You can also choose to cancel the recurring transfer all together.