How to Reset the Password for your Microsoft Azure Account

Go to https://portal.azure.com

  1. 1. Enter your school email address and click Next

    Enter your school email address and click Next
  2. 2. If your password is incorrect or you forgot your password...

    Click on the "Reset it now" link or click on the "Forgot my password" link to reset your password.

    If your password is incorrect or you forgot your password...
  3. 3. Get back into your account...

    In the "Email or Username" box, enter your student's school email account and complete the CAPTCHA, then click Next.

    IMPORTANT NOTE: This is not the email address the verification code will be sent to. You will select where to send the verification code on the next page.

    Get back into your account...
  4. 4. Verification email to reset the password

    You will have one or multiple options to have a verification code sent to the alternate email address or phone number on file.

    Verification email to reset the password
  1. 5. Check your email inbox or phone for the verification code

    Open the email or phone verification from Microsoft Azure and copy the code

    Check your email inbox or phone for the verification code
  2. 6. Paste or enter the code into the verification box and click Next

    Paste or enter the code into the verification box and click Next
  3. 7. Enter your new password and click Submit

    Enter your new password and click Submit
  1. 8. Your password has been reset

    You will use this new password the next time you need to authenticate with Azure to access a Zoom meeting

    Your password has been reset

💻 Contact Tech Support

  1. 9. Tech Support Contact Information

    If you experience any issues accessing a Zoom meeting, please reach out to the Tech department for your school.

    Submit a ticket:

    http://techhelp.cabrillopointacademy.org

    http://techhelp.missionvistaacademy.org

    http://techhelp.pacificcoastacademy.org

    https://scsa.incidentiq.com/guest/YNX9JER8/scsa-remote-ticket-form

    Call us:

    Cabrillo Point Academy - (619) 782-6464, option 5

    Mission Vista Academy - (951) 393-1352, option 5

    Pacific Coast Academy - (619) 215-0704, option 5

    SoCal Scholars Academy - (619) 215-0704, option 5