Using Your Practice Test Pack
How to make the most of your practice test pack
1. Click Practice Tests
Click the Practice Tests button in the lefthand navigation bar

2. Practice Test Overview
The top bar underneath Practice Tests will provide
An overview of the amount of practice tests you have (one or three)
How many diagnostics you have available
Item count for your practice tests
Your exam date
You can change your exam date at anytime in your Account Settings

3. Diagnostic Assessments
Diagnostic Assessments are free and are a part of every practice test pack. Each diagnostic tests you in one topic area. Diagnostics give insight to the format of a practice test in the Test Prep App, and can help you understand your performance in that topic

4. Start Your Practice Test
Underneath the diagnostics, you will see the practice tests. If you only purchased a one pack practice test, only one practice test will be available for you to use
Note: Practice Tests can only be taken ONCE. You may pause and resume your practice tests as many times as you would like until you have fully completed it. Once you have completed your test, you cannot re take it

5. Click Start
Click the Start button to begin your practice test

Inside Your Practice Test
6. Read through the Question
Every question on your practice test is multiple choice. Read through the question and make your selection to start taking your practice test

7. View Remaining Time

8. Pause Your Practice Test
Next to Time Remaining, you will see a pause button. Click then pause button if you would like to pause and resume later

9. Confirm Pausing Your Practice Test
Once you have chosen to pause you practice test, a window will populate asking if you would like to pause your test. Click Confirm to pause the practice test. If you decide you want to resume your practice test, simply click the X in the populated window

10. Select Your Answer
To select an answer, click the option you would like

11. Confirm Your Answer
Once you are satisfied with your selection, click the Next button in the bottom righthand corner of the screen to move on to the next question

12. Skip a Question
If you do not want to answer the question, click the Skip button in the bottom righthand corner of your screen
Notes:
All answer choices must be unselected for this option to populate
If you skip a question, it will count towards your test. This means that if you skip multiple questions throughout and click Skip, and then click Finish on your practice test, you cannot go back to answer the skipped questions.

13. Mark a Question
If you would like to Mark a question, click the Mark button located towards the top righthand corner of your practice test

14. Highlight a Question
Use the Highlight button in the upper lefthand corner of your practice test to highlight specific text

15. Practice Test Help
On the bottom lefthand corner of your practice test, click the "?" button for help with directions for your practice test

16. Read the Help Section
The Help section gives an explanation of the features available in your practice test

Post Practice Test
A guide for features available after you have completed your practice test
17. View Practice Test Report
Once you have fully completed your practice test, you will be brought to the practice test overview screen. Here you will find a breakdown of your performance, including:
How many items you answered correctly
Your accuracy
Time it took you to complete your practice test
Average amount of time it took you to answer each question
To Exit the overview, click the Continue button

18. Practice Test Analysis
Every practice test offers an in-depth Analysis of your performance

19. View Full Analysis
To read your full personalized performance analysis, click the text View Full Analysis

20. Read Your Analysis
Take the time to read through your full analysis. This is where you will see where you excelled and where you may need to practice more

21. Email Your Analysis
If you would like a copy of your analysis, click the envelope button at the bottom righthand corner of the analysis window

22. Copy Your Analysis
You can copy over your entire analysis by clicking the double rectangle button at the bottom righthand corner of your analysis window

23. Mark as Helpful
If you were satisfied with the analysis provided, click the thumbs up button in the bottom righthand corner of your analysis window.

24. Mark as Not Helpful
If you were dissatisfied with your analysis, click the thumbs down button

25. Leave Feedback
Once you click thumbs up or thumbs down, a feedback window will populate. You may submit a response or X it out to close it. The more feedback Memorang receives, the more intuitive the responses can become

26. Performance
Performance provides an overview of the questions you answered or marked

27. Review Responses
You can review how you responded to questions at anytime. Simply select which portions you would like to review, and click Review Selected

28. Domain
Domain shows insight to your performance in each topic

29. Mastery Breakdown
If you click Domain, you will be brought to the Mastery Breakdown screen to view a more in-depth report of your performance in each topic

Using AiLA Inside the Performance Section
Once you have clicked Performance and selected which sections you would like to review the answers to, you can use the AI Learning Assistant (AiLA) to better understand your responses and learn more about the why behind the correct answer
30. Read the Explanation
Read through the Explanation section to guide you on how to formulate questions to AiLA. Reading the Explanation can also provide valuable insight into the question you are reviewing

31. Ask Your Own Question
You can ask AiLA your own question based on the test you have taken

32. Click Send
Once you are satisfied with the question you have typed, click the Send button to ask AiLA

33. Read the Response
AiLA will generate a reply based on your question

34. Using Pre Generated Questions
Use the pre generated questions to ask AiLA about the question you're on. Use the arrow button to view more pre generated questions. Once you are satisfied with your selection, click Send to ask AiLA

View Your Report Anytime
35. View Your Practice Test Report
On your practice test homepage, simply navigate to the practice test you have completed and click the view report button to revisit your results at any time

36. Progress Button
In the lefthand navigation, click the Progress button to get a full view of your activity in the Test Prep App

37. Topic
Similar to Domain in your practice test report, this is where you can see your performance in each topic

38. Mastery Breakdown
If you click View Details in the bottom righthand corner of the Topic box, you can view an in-depth report of your topic performance

Brush Up Your Skills
39. Get Your Study Pack
If you did not purchase a Test Prep Bundle and would like to get practice with guidance, go to the Study Pack button in the lefthand navigation bar. You will be prompted to upgrade to get a Study Pack.

40. Purchase from the Store
You can also shop for more test prep products and upgrades in the Store. Go to the Store button in the lefthand navigation to shop for test prep products

Contact Support
41. Where to Contact Support
Go to your Account Settings by clicking the Gear icon in the upper righthand corner of the App and click Support. This will launch an email to the PSI Support Team, ptsupport@psionline.com
For help with:
Profile details
Order related issues
Access code assistance
Change username
Errors
Please be sure to take screenshots of any errors
Please include the following in your email:
First name
Last name
Email associated with your order
Order Number
Order Confirmation
Note: If you have made a purchase in-app, or through the App Store or Google Play Store, the PSI team will not be able to assist you with order related issues such as:
Copy of order confirmation
Refunds of purchases made through the App Store, Play Store or in-app
