Click on ItSupportPanel, Buttons, and then Create Collection (Or choose one you want to edit)
3
Click on Add
4
Log ticket is set by default. The other buttons should be set according to the needs, for example, select Ticket View
5
The following are the options to choose from
To place a Bigger Brains, Connect Buster, or Wisepay button you must choose the Integration Action option.
6
Choose a name for the button
7
Click on Add Button
8
Fill in the other buttons according to your needs. You can add up to 8 buttons between the 2 sections.
9
fill the fields, and click on add button
10
Choose a name and a description for your button collection
11
Click on btnsaveAdditional
12
Once saved you can go to the button collection and assign it to a customer, a group or a specific user by clicking Assign
13
Choose client(s), group(s) or user(s)
14
Click on Done
Well done!
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