coreILLA - Calendars - How to Integrate Outlook with coreILLA Calendars

Fatima Khan

Created Aug 08, 2024

coreILLA - Calendars - How to Integrate Outlook with coreILLA Calendars

Overview

Connecting your Outlook Calendar helps you sync your bookings from Outlook Calendar to the system and vice versa. This ensures correct availability, prevents double bookings, and facilitates seamless scheduling and booking management.

Prerequisites

  1. You need access to your Outlook account associated with the Outlook Calendar you want to connect.

  2. Check if writer's access is required:

    • If you want to add events created in the system to your Outlook Calendar, writer's access is necessary for the calendar.

    • If you simply want to fetch all your events from your Outlook Calendar to the system, read-only access will suffice.

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Step 1: How to Connect Outlook Calendar?

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Navigate to 'Calendars' > 'Calendar Settings' > 'Connections.' Click on 'Add New.'

Navigate to 'Calendars' > 'Calendar Settings' > 'Connections.' Click on 'Add New.'
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Complete the authentication process by signing into your outlook account and granting the necessary access.

Complete the authentication process by signing into your outlook account and granting the necessary access.
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You will now be able to see Outlook calendar in your connected calendars.

You will now be able to see Outlook calendar in your connected calendars.

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Step 2: Calendar Configuration

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Once your Outlook calendar is successfully connected, you need to complete your calendar configuration by selecting your linked calendar and conflict calendar.

Once your Outlook calendar is successfully connected, you need to complete your calendar configuration by selecting your linked calendar and conflict calendar.

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What is Calendar Configuration?

4 Steps

Calendar configuration involves two settings: Linked Calendar & Conflict Calendar.

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Linked Calendar:All new events created in the system will be added to your linked calendar. For example, any new event created in the system will sync to your linked calendar, allowing you to view it directly on this third-party calendar (e.g., Outlook).

Note: 

  • Writer's access is required for the user to select a calendar as a linked calendar. 

  • The linked calendar is by default added to the conflict calendar. This means any event created on the third-party linked calendar will be fetched in the system, and any event created in the system will be pushed to the third-party linked calendar. 

  • You can set your Sync Preferences from the Advanced Settings.

Linked Calendar: All new events created in the system will be added to your linked calendar. For example, any new event created in the system will sync to your linked calendar, allowing you to view it directly on this third-party calendar (e.g., Outlook).
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Conflict Calendar:

Conflict Calendar:
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Limitations with Outlook Integration:

Each user can connect only one Outlook integration per subaccount, and the same Outlook integration cannot be connected across multiple subaccounts. For instance, if User A has already connected their Outlook integration in Subaccount A, they won't be able to link the same outlook integration in Subaccount B.

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FAQs

  1.  Does Outlook integration work with event calendars?

Answer: No, Outlook integration does not work with event calendars. Event calendars support only Google Integration.

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