Clientbook

Click on Messaging

I recommend as getting started to get your templates under "General". This will allow the template to be available whenever we are messaging a client

Again, recommend as you get started to have reminders under "general"

Here you can input the client name, an associate name and a reference for your store.

If you do, make sure your image is a PNG or JPG, and around 600KB for best deliverability across all carriers.