Forwarding Calls Using Custom Time Frames

Joel Peeples

Created Aug 20, 2022

Forwarding Calls Using Custom Time Frames

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Allyadvantage

2 Steps
1

Go to Manager Portal

2

Enter your username and password and Click on Log In

Enter your username and password and Click on Log In
    2

Dashmanager

2 Steps
3

Click on Time Frames

Click on Time Frames
4

Click on edit for Time Frame for your preconfigured call forwarding rule

Click on edit for Time Frame for your preconfigured call forwarding rule
    2

Dashmanager

4 Steps
5

Click on the Green button to Add a date range

Click on the Green button to Add a date range
6

Enter your start date and time

Enter your start date and time
7

Enter your stop date and time and click Save

Enter your stop date and time and click Save
8

Update the Routing User Answering Rules as Needed

Follow the linked article for call flow and routing changes to your main number(s)

https://helpdesk.allyadvantage.com/portal/en/kb/articles/how-to-change-answering-rules-12-11-2021

Well done!
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