How To Request a Ride
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Compliant Clients

Created Aug 18, 2022

How To Request a Ride

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How to Request a Ride

This tutorial starts from your Compliant Clients Home Page

How to Request a Ride
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Click on Request a Ride

Click on Request a Ride
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Select your client first

You can only request rides for ACTIVE clients whom you have already enrolled!

Select your client first
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Click this icon to see a list of all your active clients you can choose from

You can just click within the 'Select Client' box to view your active client list

Click this icon to see a list of all your active clients you can choose from
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Select the requested time of the ride

Click the 'Calendar' icon on the right side. Make sure to bake in enough time for your client to make their appointment on time, depending on the ride's distance.

Select the requested time of the ride
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Please note: Rides are scheduled in the time zone based on pick-up address!

Please note: Rides are scheduled in the time zone based on pick-up address!
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Enter the Pickup Address

Enter the Pickup Address
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Save yourself some time - your client's home address is saved from their enrollment!

No need to re-enter their home address - assuming it is the same address from enrollment, you can choose it from our handy dropdown menu!

Save yourself some time - your client's home address is saved from their enrollment!
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Enter the destination address

Enter the destination address
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If this is a one way trip request, make sure to unselect this option

If this is a one way trip request, make sure to unselect this option
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If your client needs a ride back, select this option!

Fill out all the details of their ride back here.

If your client needs a ride back, select this option!
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Add ride specific details if needed

This section is optional

Add ride specific details if needed
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Request your ride!

After your ride has been requested, our case management team will email you once your ride has been scheduled.

Request your ride!
Well done!
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