Create your first Chatbot
RK

Rem Kim

Created Jan 14, 2023

Create your first Chatbot

13
    a

Resolveai

5 Steps
1

Go to app.resolveai.co

Welcome to ResolveAI. Let's create your first document.

What is document?

Think of it as a knowledge base for your chatbot. Every time your visitors ask questions about your business chatbot will look through documents and try to find the most suitable answer. If it doesn't exist chatbot will try its best to reply in the most appropriate manner.

2

Click on Documents

Click on Documents
3

Click on New document

Click on New document
4

Click on title.

Add document title it is a required field.

Click on title.
5

Add document content

This is where all important stuff should go.

Keep in mind everything that goes into documentation is available to chatbot, meaning you should not put any private or sensitive information in there.

The mode descriptive documentation is, the more likely chatbot will give an accurate response to the client.

Document is limited to 10000 characters ~ roughly 2500 words ~ 5 pages.

Since we provide unlimited documentation feel free to create any number of documents you want. The more, the better.

Add document content
    e

Wix

3 Steps
6

Fill document with text

Fill document with text
7

Let's rename document to "About us"

Let's rename document to "About us"
8

Click on Save

Click on Save
    a

Resolveai

26 Steps
9

If you go back to documents you can see your saved document

If you go back to documents you can see your saved document
10

Now let's create chatbot. Click on 'Chatbots'

Now let's create chatbot. Click on 'Chatbots'
11

Click on New chatbot

Click on New chatbot
12

Select Chat icon color

Customize your Chat icon to match your website color scheme

Select Chat icon color
13

Welcome message

Customize your Welcome message.

When customer open chatbot those are initial messages that they will see.

This is a very good first step to engage with your customer and ask questions or provide some useful information right away.

Welcome message
14

Adding Welcome message

Message can be formatted with markdown and don't hesitate using emojis!

Adding Welcome message
15

Preview Welcome message

Once complete you can see a preview of your Welcome Message

Preview Welcome message
16

Select documents for chatbot

Next you need to select documents for chatbot to gain context from.

Select documents for chatbot
17

Pick at least one

Pick at least one
18

Click on Learning document: About us…

Click on Learning document: About us…
19

Don't forget to name your Chatbot

Don't forget to name your Chatbot
20

Click on Save

Click on Save
21

See Integrate section at the bottom

See Integrate section at the bottom
22

Click on Copy to clipboard

23

Copy text

Copy text
24

Go to Wix Website Editor

In this example we will be integrating with Wix.com website.

25

Click on Add Elements

Click on Add Elements
26

Click on Popular Embeds

Click on Popular Embeds
27

Click on Embed HTML…

Click on Embed HTML…
28

Paste your Chatbot Integration snippet

Paste your Chatbot Integration snippet
29

Click on Save

30

You should see Chat widget appear

You should see Chat widget appear
31

Right click on Widget

Right click on Widget
32

Check "Show on All Pages"

That way widget will be available on every page.

Check "Show on All Pages"
33

Click on Pin to Screen

Click on Pin to Screen
34

Click on bottom right corner

Click on bottom right corner
    e

Wix

2 Steps
35

Click on Publish

Click on Publish
36

And Voilà! Your chatbot is ready!

And Voilà! Your chatbot is ready!
Well done!
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