Eliza Booking bot Workflow

Gohighlevel

1. 1. Create Workflow

   Add a trigger with customer Replied.

   

2. 2. AI appointment bot

   Create action for the appointment bot with the desired calendar
   
   Set the "Total bot processing duration" - This is how long before th bot will time out if there is no replies from the contact.

   

3. 3. Create condition if the bot booked an appointment.

   

4. 4. Create message for appointment booked

   

5. 5. Secondary condition if the appoitment is not booked

   Here we want to know if the appointment was not booked because if the bot timed out or due to some other reason.

   Common reasons could be if no slots were available or if the bot failed to understand the conversation.

   

6. 6. Human Rollover to Eliza agent platform ( if subscribed)

   If the bot fails then we can send those conversations over to a user.