How to send a WhatsApp message when a deal stage is updated In Pipedrive

Anton Patrai

Created Apr 01, 2023

How to send a WhatsApp message when a deal stage is updated In Pipedrive

In this guide, we go step by step to create a Zapier Automation in TimelinesAI.

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Timelines

19 Steps
1

Go to app.timelines.ai

Login to your timelines account

2

Click on Zapier

Click on  Zapier
3

Click on Log in

Log in to your Zapier account or create a free one

Click on Log in
4

Click on the template "Send messages to chats in TimelinesAI with new updates to deal stages in Pipedrive"

Click on the template "Send messages to chats in TimelinesAI with new updates to deal stages in Pipedrive"
5

Click to expand Trigger settings

At this step, we will connect the Pipedrive account and pick a Deal Stage for Automation

Click to expand Trigger settings
6

Connect Pipedrive account and click click on Continue

Connect Pipedrive account and click click on Continue
7

Click to expand

Click to expand
8

Pick a stage in Pipeline for your automation

In this case we will send a WhatsApp message when Deal arrives to "Contact Made" stage

Pick a stage in Pipeline for your automation
9

Click on Continue

Click on Continue
10

Click on "Test Trigger"

Click on "Test Trigger"
11

Choose WhatsApp account and create your message

Choose WhatsApp account and create your message
12

Click on Show all options to find all custom fields from Pipedrive

Click on Show all options to find all custom fields from Pipedrive
13

Now create your message using any fields available in Pipedrive

Now create your message using any fields available in Pipedrive
14

Review and click "Continue"

Review and click "Continue"
15

Click on "Test action"

Click on "Test action"
16

Click on Publish

Click on Publish
17

Now go to Pipedrive Click on Deals

We have create a test deal "Qualified Lead deal 2".

Now go to Pipedrive Click on Deals
18

Drag test deal to a stage with Automation

In our case, we send a WhatsApp message from "Contact Made" stage, so we drag it there.

Click in a Deal to see results.

Drag test deal to a stage with Automation
19

Message was sent

As you see the automated message is sent and synced to the Pipedrive person. It contains sender's name and "via automation" label.

Message was sent
Well done!
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