coreFORCE Advanced - Memberships : Canceling A Membership From A Customers Perspective
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Josh Okey

Created Dec 12, 2024

coreFORCE Advanced - Memberships : Canceling A Membership From A Customers Perspective

This guide outlines the steps for assisting your client in canceling their membership via coreFORCE, enabling you to effectively guide them through the process over the phone.

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1

Locate My Account

Instruct your client to navigate to the My Account link on your customer-facing website.

Locate My Account
2

Click on Manage subscriptions

Under the client’s Account Info, have them click on Manage Subscriptions.

Click on Manage subscriptions
3

Click on CANCEL SUBSCRIPTION

Click on the cancel subscription button to end your current subscription.

Click on CANCEL SUBSCRIPTION
4

Please Note - No Subscription Link

If the subscription link is not visible on the account page, you’ll need to enable these pages. Navigate to Orders > Setup > Pages in your coreFORCE Admin Panel and ensure the necessary pages are activated.

Please Note - No Subscription Link
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