All new OTA users should be created in Sandbox PRIOR to production
2
Click on Users
3
Click on New User
4
Click on "Create a user" and enter the username and password
Username format is "api-ota_name" and password is Ota_name123
5
Click on Add User
6
Click on Edit on the user line
7
Enter "API" as the First Name, the OTA Name as the Last Name and the phone number as 000-000-0000
8
Click on Add group
9
Click on System Admin Group (System Admin Group)
10
Click on Add Groups
11
Click Update to confirm
12
In the url path on the user copy the username id
Example below: "10989"
13
Repeat Steps 1-11 in the Production environment
Please note: The url IDs will be different in the Sandbox and Production environments and are necessary for initial configuration. When there is a Sandbox reset the url id codes will be the same.
14
Create a support ticket with ACME, request help with configuration setup for an OTA or third party integration. Give the username and the url ID for both the Sandbox and the Production user creation.
15
When ACME responds with the API Keys, email the keys to the point of contact for that OTA configuration. Use Virtru to encrypt your email.
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