ZE Portal Installation

Tango User

Created Jul 31, 2023

ZE Portal Installation

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Home Page - Zoho CRM

35 Steps
1

Install the ZE Portal Zoho CRM Extension

Install the ZE Portal Zoho CRM Extension
2

Check I have agreed to the Terms of Service.

Check I have agreed to the Terms of Service.
3

Check I authorize ZE Portal to access and process my data as required.

Check I authorize ZE Portal to access and process my data as required.
4

Click on Continue

Click on Continue
5

Click on Install for admins only

NOTE: You can choose to install for "all users" or specific profiles.

Click on Install for admins only
6

Click on Confirm

Click on Confirm
7

Wait for the extension to install...

Wait for the extension to install...
8

Next, you need to authorize the ZE Portal Zoho CRM Extension

Next, you need to authorize the ZE Portal Zoho CRM Extension
9

Click on Authorize

Click on Authorize
10

In the popup window, you will see all the permissions that ZE Portal needs

In the popup window, you will see all the permissions that ZE Portal needs
11

Click on Accept

Click on Accept
12

After Authorizing ZE Portal to Access your Zoho Account...

After Authorizing ZE Portal to Access your Zoho Account...
13

Click on Finish

Click on Finish
14

Now, the ZE Portal CRM Extension Settings will open

Follow the below steps to properly set up your installation of ZE Portal

Now, the ZE Portal CRM Extension Settings will open
15

Set your Portal Shortname

Set your Portal Shortname
16

Choosing an acceptable Portal Shortname

You will see a green box alerting you once you have entered an acceptable Portal Shortname.

NOTE: You cannot change your Portal Shortname once it has been set. So think carefully before setting your Portal Shortname.

Choosing an acceptable Portal Shortname
17

Enter the URL to your website

Enter the URL to your website
18

Enter the URL to your Privacy Policy

Enter the URL to your Privacy Policy
19

Enter the URL to your Logo Image

NOTE: This must be either a PNG or a JPG.

You can usually find this by right-clicking on the logo on your website and clicking "Copy Image URL".

Enter the URL to your Logo Image
20

Select your Zoho Data Center

This is the URL part that appears after "crm.zoho" in the URL bar. For example, "crm.zoho.com".

Select your Zoho Data Center
21

Click on Update Settings

This will save the settings you have set so far!

NOTE: There is a small bit of set up required once you have set the initial settings.

Click on Update Settings
22

Set up the ZE Portal Website Zoho oAuth Connection

NOTE: The previous oAuth connection was for ZE Portal to work within Zoho CRM. The below oAuth connection is for the ZE Portal website to work with your Zoho Account.

Set up the ZE Portal Website Zoho oAuth Connection
23

Click on Link Zoho to ZE Portal (click here)

Click on Link Zoho to ZE Portal (click here)
24

In the Popup window, you will see the permissions that ZE Portal needs to work with your Zoho Account

In the Popup window, you will see the permissions that ZE Portal needs to work with your Zoho Account
25

Click on Accept

Click on Accept
26

Once you have successfully set up ZE Portal, you will see the following

Once you have successfully set up ZE Portal, you will see the following
27

ADDITIONAL CUSTOMIZATION OPTIONS:

NOTE: If you want to, you can set a specific default Zoho Workdrive Team Folder for Portal Folders to be created within:

ADDITIONAL CUSTOMIZATION OPTIONS:
28

Click on Set-up Custom Workdrive Folder ID

Click on Set-up Custom Workdrive Folder ID
29

NOTE: We strongly recommend that you allow us to automatically create a new team folder for you!

Therefore, leave this blank unless you specifically have a Team Folder already in place where you want the Portal Folders to be created.

NOTE: We strongly recommend that you allow us to automatically create a new team folder for you!
30

You can Set-up a SalesIQ Chat Widget

If you use Zoho SalesIQ Chat Widget, you can set the Chat Widget to appear on the Client Portal webpages for your Clients.

You can Set-up a SalesIQ Chat Widget
31

Follow the below instructions to set up the Zoho SalesIQ Chat Widget

Follow the below instructions to set up the Zoho SalesIQ Chat Widget
32

If you have multiple Zoho Books Organizations, select which Org to link to your ZE Portal account

If you have multiple Zoho Books Organizations, select which Org to link to your ZE Portal account
33

Here I have selected the Correct Books Organization for this Account

Here I have selected the Correct Books Organization for this Account
34

Click on Update Settings

NOTE: Always remember to click "Update Settings" after making any changes on this page.

Click on Update Settings
35

SET UP COMPLETE

Now, you can move onto the next step, which is creating your first Portal Template

SET UP COMPLETE
Well done!
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