Tidio Post-Purchase Feedback Survey
SM

Sean Mancillas

Created Feb 13, 2025

Tidio Post-Purchase Feedback Survey

8
1

Click on Flows

Click on Flows
2

Click on My Flows…

Click on My Flows…
3

Click on Create from scratch

Click on Create from scratch
4

Click on Visitor opens a specific page…

Click on Visitor opens a specific page…
5

Configure the URL that the chat should trigger on

Configure the URL that the chat should trigger on
6

Click on Close

Click on Close
7

Drag "Send a chat message" to your Flow

Drag "Send a chat message" to your Flow
8

Connect your Trigger to your Action

Connect your Trigger to your Action
9

Paste your message

Paste your message
10

Select the text to link and click on Add link

Select the text to link and click on Add link
11

Paste your KnoCommerce link

Paste your KnoCommerce link
12

Click on Close

Click on Close
13

Click on Activate

Click on Activate
14

If you haven't already, name your survey (eg. "Post-Purchase Feedback")

If you haven't already, name your survey (eg. "Post-Purchase Feedback")
15

Select an option for "What would you like to do with this Flow?"

Select an option for "What would you like to do with this Flow?"
16

Click on Activate

Click on Activate
Well done!
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