Supervisor's Guide: How to Manage Flexible Work Requests via HCM Approval Monitor

An email notification will be sent to your NC State gmail account when a direct report submits a flexible work request that requires your approval. You can click on the link in the notification and it will carry you to the flexible work request.

Go to step #7 of this document and pick up the approval process from there if you utilized the notification link to access the flexible work request.

If you don't utilize or receive the email notification link the following steps will navigate you to the "HCM Approval Monitor" to access any flexible request from your direct reports.

The first step in reviewing a flexible work request from a direct report is locating the HCM Approval Monitor tile. The example below reflects drop down landing page options that may be available when you log into MyPack Portal. Keep in mind the landing page drop down options are unique with each user. Supervsors should utilize the Manager Self Service option to access the HCM Approval Monitor tile.

The HCM Approval Monitor is a dynamic approval monitor for all items that require approval.

The HCM Approval Monitor page reflects the total number of transactions you have the capability of reviewing and approving so it may take a little time for the page to display the total number. To review flexible work arrangement requests, select the Flex Worker option.

From the Flexible Worker page you will see any flexible work request transactions from your direct reports. In this exanple only one transaction is available. Click anywhere inside the transaction box to review an individual direct reports request.

The outlined section of the page displays "Request Details" submitted by the employee, (i.e. start date, remote location, remote days). The "Job Details" displays information about the employee based on HR system data, (i.e. business unit, location, etc...).

The "Documents" section will provide more details regarding the flexible request. Click the documents box to access details.

When the documents page opens you will see any note or attachment the employee provided to support their flexible request. In this example the employee provided both options.

To review a note added by the employee click the highlighted arrow on the right.

When the note opens you can review the details provided by the employee. To exit the note click on the "X" in the top right corner.

To review an attachment click the highlighted link provided by the employee.

When you are finished reviewing the note and/or attachment provided by the employee click the "X" in the upper right corner to close the page.

If your meeting with the employee requesting a flexible work arrangement matches the data provided in the request click the highlighted "Approve" button. If you are unaware of the request submitted by the employee you have the option to "Deny or Pushback" the request and provide comments to include any missing data and/or discuss the flexible arrangement.

If a comment is required a box will appear for you to enter text. Click the "Submit" button when you finish entering the comment.

Clicking on the "Approval Chain" would indicate who approved the request.

You can review your direct reports who are working a flexible arrangement. First click on the "Home" icon at the top.

After clicking the home icon click the drop down options and select Manager Self Service

Click on the Flexible Work Argmt (Mgr) tile to view your direct reports.

Once the flexible work arrangement tile opens you will see a list of your direct reports.

To determine if a flexible work arrangement exist click the highlighted arrow.

The example below reflects "No request created" by the employee so no record is captured in the HR system. To go back and select a different employee click Manager Self Service and click the Flexible Work Argmt (Mgr) tile.

Select a different direct report by clicking the highlighted arrow.

The following example reflects an employee with an existing flexible work request in the HR system. The "Status" column reflect the current status of the flexible request.

This page is not designed to approve a flexible request from an employee. The highlighted arrow on the right allows you to review a request.