Setting Up a Survey Using Sprig
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Andrea Bailey

Created Mar 06, 2023

Setting Up a Survey Using Sprig

Tango uses Sprig for in-app surveys, NPS scoring and concept testing of features in development. Here's how we create a feature satisfaction survey in Sprig.

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Sprig

12 Steps
1

Go to app.sprig.com

2

Click on New Study

Click on New Study
3

Sprig has a ton of templates for easy survey creations. We're going to kick off one to Gauge Feature Satisfaction

Sprig has a ton of templates for easy survey creations. We're going to kick off one to Gauge Feature Satisfaction
4

Sprig will first give you a preview of the survey template to review.

Sprig will first give you a preview of the survey template to review.
5

Click on Use this template

Click on Use this template
6

You'll then be taken to edit each question in the survey so it best suits your needs.

You'll then be taken to edit each question in the survey so it best suits your needs.
7

Sprig will recommend the format of the answer, based on their expertise in user research. We usually go with their recommendations.

Sprig will recommend the format of the answer, based on their expertise in user research. We usually go with their recommendations.
8

You can Add Logic at any point in the survey, to skip questions depending on a user's answer.

You can Add Logic at any point in the survey, to skip questions depending on a user's answer.
9

Before saving, you can preview the study, and each question, on the panel on the right of the screen.

Before saving, you can preview the study, and each question, on the panel on the right of the screen.
10

Once you've customized the survey, go to Audience to select the cohort who will see the survey, and how they will receive it.

Once you've customized the survey, go to Audience to select the cohort who will see the survey, and how they will receive it.
11

You can program in-app surveys, send a shareable link, or email the survey directly.

You can program in-app surveys, send a shareable link, or email the survey directly.
12

When you're ready, it's easy to launch the survey!

When you're ready, it's easy to launch the survey!
Well done!
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