PortaOne Customer Account and Reports
https://billing.lamin.in:8444/
1. In your browser navigate to https://billing.lamin.in:8444 and enter your username and password
2. Click on "Login"
3. On the Dashboard tab you can see your Recent Calls
4. On the Dashboard tab you can see your Available Funds
5. The "My Profile" tab is used to update your information and change your password.
6. On the "My Profile" tab, click on "Change Password".
7. Enter your Old Password and New Password (which you also need to Confirm)
8. Click on "Save" to finish updating your password
9. You will receive a "Success" message, notifying you that your password has been updated
10. The "Cloud PBX" tab is used to view your DIDs (the numbers allocated to your account) and other PortaOne Cloud PBX features
Note: Most of these features are not configured as they are not needed. You can reach out to support@lamin.in if you would like more information on these features. These features have additional costs from PortaOne.
11. On the "Cloud PBX" tab, click on "DIDs" to display the numbers allocated to your account
12. The "Billing Information" tab is used to view your monthly call reports (CDRs)
13. On the "Billing Information" tab, click on "Transactions" to view calls for a specific period
14. Select your From Date
This is the Start Date for the report
15. Select your Start Time
A good practice is to select 00:00:00 as the Start Time in order to select all calls made during the first day
16. Select your Till Date
This is the End Date for the report
17. Select your End Time
A good practice is to select 23:59:59 as the End Time in order to select all calls made during the last day
18. Click the "Service" dropdown and select "Voice Calls"
19. Click on the "Show records for" dropdown and select "Customer And Credit Accounts"
20. Click on "Show Records"
21. This will give you an overview of the call records during your selected time period. Click on "Show Details" to get a detailed view of the call records.
22. This is the detailed view of the call records during your selected time period
23. To view monthly CDR reports, click on "Reports"
24. From here you can download CDR reports for each month
We recommend that customers download these reports monthly for their own records, as PortaOne will not store these reports indefinitely.
