Password Management: Unlocking and Resetting Employee Passwords

Unlocking the Account

1. 1. From the Menu, go to the Team tab > HR > Employee Maintenance > Password Unlock

   

2. 2. Click on the magnifying glass to view the employees

   

3. 3. Click the checkbox for the employee(s)

   

4. 4. Click on Apply

   

5. 5. Click on Unlock in the top right corner

   

6. 6. There will be a banner that appears when the account is successfully unlocked

   

Resetting Passwords

1. 7. From the Menu, go to the Team tab > HR > Employee Maintenance > Password Reset

   

2. 8. Click on the magnifying glass to view the employees

   

3. 9. Click the checkbox for the employee(s)

   

4. 10. Click on Apply

   

5. 11. Click on Reset Password in the top right corner

   Just like the account unlock, after a successful reset you will see a banner message confirming the reset