Online Joining Guide- Direct Debit - Customer Process
Make how-to guides like this one in a snap.
F
Fitronics
Created Feb 14, 2025
Online Joining Guide- Direct Debit - Customer Process
192
1
Click the ‘Book now’ button
2
Search by location and select the location you wish to book into
3
Search by Activity and select the activity you wish to book into
4
Click ‘Show Centre’
If there are multiple centres within this Location, you will be able to select the correct Centre on the next page
5
All classes that are available within the centre you have selected will appear on this screen
On the left-hand side you will be able to see the filters that can be used to help with deciding which session is best suited to you.
6
Weekly course = Continuous Course (All year round classes, Direct Debit customers)
7
Holiday and Short Courses = Fixed end Date (Term Time, one off sessions, intensive classes, crash courses)
8
Once you filter by ‘Type of Course', additional filters will appear below which are level specific filters
9
Filter the required stage and the required day and the classes that show are the ones that are relevant to your search
10
Click the ‘Book this course’ button on the class you wish to book into and it will ask you if you want to continue shopping or checkout.
11
If you wish to book in for a second session a week, or book a siblings class at the same time, select continue shopping and you can add another class to the basket.If you want to book and pay for this 1 booking, click the checkout button
12
Click on Register
13
Complete the ATTENDEE details form (as shown below)
14
Input in your Contact Details
15
Complete the account details to create your HomePortal Account.Tick your marketing preferences.
16
Read the terms and conditions and Privacy Policy by clicking on the links.
17
Tick to confirm you are happy with the terms and conditions and Privacy Policy
18
Click on Continue
19
Select the member you are booking into this class.
20
Select the Direct Debit payment plan that is relevant to you.
21
And click “continue”.
22
Payment summary will show.It will confirm the cost of your monthly Direct Debit
23
It will confirm the cost of the upfront payment the customer must pay today
24
Click on Continue
25
This page is where the Direct Debit details need to be inputted.
26
Type in the Account Holders Name
27
Type in the Account number
28
Type in the Sort code
29
Click on Terms and Conditions and read through it
30
Tick to agree to the Terms and conditions and everything above.
31
Click on Confirm
32
Read through and check you are happy with all information within the Direct Debit Confirmation
33
Read through and check you are happy with all information within the Direct Debit Confirmation
34
Click on Accept
35
Fill in the bill payers details.The details MUST match exactly with the information registered on the card you will use for the upfront/pro-rata payment.
36
Click on Continue
37
Next page is to input your payment details (Card details)
Input in the card details to pay the upfront cost
38
If successful you will see a 'Booking Sucessfully Completed' Message and your booking journey is now complete.
Well done!
Create how-to guides like this in a snap. Get Tango now.
Press space bar to start a drag.
When dragging you can use the arrow keys to move the item around and escape to cancel.
Some screen readers may require you to be in focus mode or to use your pass through key