✅Online Joining Guide- Direct Debit - Customer Process

1. Click the ‘Book now’ button
2. Search by location and select the location you wish to book into
3. Search by Activity and select the activity you wish to book into
4. Click ‘Show Centre’
If there are multiple centres within this Location, you will be able to select the correct Centre on the next page
5. All classes that are available within the centre you have selected will appear on this screen
On the left-hand side you will be able to see the filters that can be used to help with deciding which session is best suited to you.
6. Weekly course = Continuous Course (All year round classes, Direct Debit customers)
7. Holiday and Short Courses = Fixed end Date (Term Time, one off sessions, intensive classes, crash courses)
8. Once you filter by ‘Type of Course', additional filters will appear below which are level specific filters
9. Filter the required stage and the required day and the classes that show are the ones that are relevant to your search
10. Click the ‘Book this course’ button on the class you wish to book into and it will ask you if you want to continue shopping or checkout.
11. If you wish to book in for a second session a week, or book a siblings class at the same time, select continue shopping and you can add another class to the basket. If you want to book and pay for this 1 booking, click the checkout button
12. Click on Register
13. Complete the ATTENDEE details form (as shown below)
14. Input in your Contact Details
15. Complete the account details to create your HomePortal Account. Tick your marketing preferences.
16. Read the terms and conditions and Privacy Policy by clicking on the links.
17. Tick to confirm you are happy with the terms and conditions and Privacy Policy
18. Click on Continue
19. Select the member you are booking into this class.
20. Select the Direct Debit payment plan that is relevant to you.
21. And click “continue”.
22. Payment summary will show. It will confirm the cost of your monthly Direct Debit
23. It will confirm the cost of the upfront payment the customer must pay today
24. Click on Continue
25. This page is where the Direct Debit details need to be inputted.
26. Type in the Account Holders Name
27. Type in the Account number
28. Type in the Sort code
29. Click on Terms and Conditions and read through it
30. Tick to agree to the Terms and conditions and everything above.
31. Click on Confirm
32. Read through and check you are happy with all information within the Direct Debit Confirmation
33. Read through and check you are happy with all information within the Direct Debit Confirmation
34. Click on Accept
35. Fill in the bill payers details. The details MUST match exactly with the information registered on the card you will use for the upfront/pro-rata payment.
36. Click on Continue
37. Next page is to input your payment details (Card details)
Input in the card details to pay the upfront cost
38. If successful you will see a 'Booking Sucessfully Completed' Message and your booking journey is now complete.

✅Online Joining Guide- Direct Debit - Customer Process

1. Click the ‘Book now’ button

2. Search by location and select the location you wish to book into

3. Search by Activity and select the activity you wish to book into

4. Click ‘Show Centre’

5. All classes that are available within the centre you have selected will appear on this screen

6. Weekly course = Continuous Course (All year round classes, Direct Debit customers)

7. Holiday and Short Courses = Fixed end Date (Term Time, one off sessions, intensive classes, crash courses)

8. Once you filter by ‘Type of Course', additional filters will appear below which are level specific filters

9. Filter the required stage and the required day and the classes that show are the ones that are relevant to your search

10. Click the ‘Book this course’ button on the class you wish to book into and it will ask you if you want to continue shopping or checkout.

11. If you wish to book in for a second session a week, or book a siblings class at the same time, select continue shopping and you can add another class to the basket. If you want to book and pay for this 1 booking, click the checkout button

12. Click on Register

13. Complete the ATTENDEE details form (as shown below)

14. Input in your Contact Details

15. Complete the account details to create your HomePortal Account. Tick your marketing preferences.

16. Read the terms and conditions and Privacy Policy by clicking on the links.

17. Tick to confirm you are happy with the terms and conditions and Privacy Policy

18. Click on Continue

19. Select the member you are booking into this class.

20. Select the Direct Debit payment plan that is relevant to you.

21. And click “continue”.

22. Payment summary will show. It will confirm the cost of your monthly Direct Debit

23. It will confirm the cost of the upfront payment the customer must pay today

24. Click on Continue

25. This page is where the Direct Debit details need to be inputted.

26. Type in the Account Holders Name

27. Type in the Account number

28. Type in the Sort code

29. Click on Terms and Conditions and read through it

30. Tick to agree to the Terms and conditions and everything above.

31. Click on Confirm

32. Read through and check you are happy with all information within the Direct Debit Confirmation

33. Read through and check you are happy with all information within the Direct Debit Confirmation

34. Click on Accept

35. Fill in the bill payers details. The details MUST match exactly with the information registered on the card you will use for the upfront/pro-rata payment.

36. Click on Continue

37. Next page is to input your payment details (Card details)

38. If successful you will see a 'Booking Sucessfully Completed' Message and your booking journey is now complete.