Navigating the UWBC Portal: Initial Login
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James Speers

Created Nov 01, 2023

Navigating the UWBC Portal: Initial Login

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UWBC Portal Requester Initial Login

10 Steps

Mail servers are known to bounce one email that gets automatically sent upon adding a new requester. That email's subject line is "Lockbox Login Information". As a precaution, UWBC will automatically reset the password for new requesters, which sends another email with a subject line of "Your new UWBC Requester Portal password". The link in either email will work!

1

Click on the Link Provided in Either Email

You may see emails with subject lines of "Lockbox Login Information" and "Your new UWBC Requester Portal password".

Click the link from ONE of these emails.

Click on the Link Provided in Either Email

If the link in your email is redirecting to the UWBC Requester Login page at https://uw-biotech-center.my.site.com/s/login/, this is unexpected. This may happen if your email server is rewriting links. Contact UWBC if this occurs.

2

Check I agree to follow UWBC's Submission Guidelines

Check I agree to follow UWBC's Submission Guidelines
3

Click on Next

Click on Next
4

Add UW NetID and/or Globus ID

Add UW NetID and/or Globus ID
5

Click on Next

Click on Next

The initial login process recognizes if a lab account already exists and is associated with your email address. If a lab account hasn't previously been created by UWBC staff, you will be guided through a process to determine association with a lab account after you identify the email of the primary investigator. If that can't be found, a new lab account will be created. The steps below refer to existing lab accounts.

6

Select your appropriate lab account

Select your appropriate lab account
7

Click on Next

Click on Next
8

Click on Finish

Click on Finish
9

Enter a Password

Enter a new password.

Choose a security question.

Provide the answer to your security question.

Click Change Password.

Enter a Password
10

You will be redirected to the UWBC Requester Portal home page

You are able to use the UWBC Submission Creation Wizard and navigate all tabs.

You will be redirected to the UWBC Requester Portal home page

Subsequent login will require multi-factor authentication (MFA). The steps below detail the process for establishing MFA for UW-Madison requesters with Net IDs and external requesters that don't have UW-Madison Net IDs.

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Subsequent Login (UW-Madison Requesters)

3 Steps

After initial logout, once you log in again, multi-factor authentication will be required.

Requesters that don't have a UW NetID or didn't provide one during initial login won't be able to use the UW NetID Login for authentication. You may still provide your username and password for login.

If you are a UW-Madison requester and can't authenticate by using your UW NetID, please contact UWBC.

11

Click on UW NetID Login

Click on UW NetID Login
12

You will be redirected to the UW-Madison Single Sign-On page

Enter NetID and Password and Click Log In

You will be redirected to the UW-Madison Single Sign-On page
13

You will be redirected to the UWBC Requester Portal home page

You will be redirected to the UWBC Requester Portal home page
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Subsequent Login (External Requesters/Non-UW-Madison)

6 Steps

After initial logout, once you log in again, multi-factor authentication will be required.

Requesters that don't have a UW NetID must provide their username/password and use multi-factor authentication for login.

Email, SMS (text), or phone call verification aren't acceptable methods of multi-factor authentication.

14

Enter Username and Password Then Click on Log in

Clicking on the guide link will open a document on how to set up multi-factor authentication

Enter Username and Password Then Click on Log in
15

Determine Your Preferred Verification Method

You can use the Salesforce Authenticator App or Choose Another App.

Determine Your Preferred Verification Method
16

Select Use verification codes from an authenticator app

Select Use verification codes from an authenticator app
17

Click Continue

Click Continue
18

Scan the QR Code and Enter Verification Code

Once you've downloaded an app to your mobile device, scan the QR code on the screen using the app.

Enter the verification code provided by your app.

Click connect.

Scan the QR Code and Enter Verification Code
19

You will be redirected to the UWBC Requester Portal home page

You will be redirected to the UWBC Requester Portal home page
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