Navigating and Issuing Loaner and Other Keys
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AL

Andres Lopez

Created Jul 19, 2023

Navigating and Issuing Loaner and Other Keys

225
    u

StarRez Web

0 Steps

#

How to Issue/Edit a Loaner Key

16 Steps
1

Click on Rooms

Click on Rooms
2

Double check room selection criteria

Double check room selection criteria
3

Click on All Records

Click on All Records
4

Type "Loaner" in room space

Type "Loaner" in room space
5

All loaner key rooms will show

These rooms are divided by area and by keys. Loaner building/tower keys have loaner room keys. Misc keys has non-room keys like bathroom and bike keys.

All loaner key rooms will show
6

Click on keys

Click on keys
7

Here all keys are listed

Here all keys are listed
8

Once you've identified the key, click the three dots.

Once you've identified the key, click the three dots.
9

Here you can edit the key just like permanent keys.

Here you can edit the key just like permanent keys.
10

To issue, click issue key.

To issue, click issue key.
11

Click on Entry

Click on Entry
12

Search for the resident using their UIN

Search for the resident using their UIN
13

Click on Search

Click on Search
14

Click on the resident

Click on the resident
15

Change Date and Time as needed

Change Date and Time as needed
16

Click on OK

Click on OK

#

Steps to Take If Resident Does Not Return Keys

10 Steps
17

Search for the resident

Search for the resident
18

Click on Show Entry

Click on Show Entry
19

Click on Entry Actions

Click on Entry Actions
20

Click on Messaging

Click on Messaging
21

Click on Email

Click on Email
22

Click on Shared Templates

Click on Shared Templates
23

Click on tabpanel

Click on tabpanel
24

Click on Content

Click on Content
25

Click on Preview

Click on Preview
26

Click on Send

Click on Send

#

How to Return Loaner Keys

6 Steps
27

Search for Resident and pull up their profile

28

In their student profile, Under the Related Section there will be Keys

In their student profile, Under the Related Section there will be Keys
29

Click on the menu for keys actions

Click on the menu for keys actions
30

Click on Return Key(s)

Click on Return Key(s)
31

Click on the key(s) that need to be returned

Click on the key(s) that need to be returned
32

Click on OK

Click on OK
Well done!
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