Navigating Maintenance Requests on StarRez Web

This will open the Rooms window.

Click on these boxes to expand the location levels. They are as listed:

Area

Building

Floor

Room Space

The room will high a light blue color. That is how you will know the room was selected.

Make sure the Edit Further box is also checked.

This allows the occupant of the room to see the work order submitted.

Check this only if the room is occupied. If the resident is present, read to them the following: By checking the box, I am authorizing UIC staff to enter my unit to complete work requested. I understand it is my responsibility to notify my roommate(s) (if applicable) that I have submitted this work order. If applicable, I also understand that I must be in control of my registered service/assistance animal in order for work to be completed. If I am not present in my unit, this means that my service/assistance animal is in a crate or cage.

In the text box next to Occupant Present, list the specific location of request.

This will save the work order and you are all done.