Masquerading/how to access someone else's account
MS

MassChallenge Support

Created Dec 15, 2023

Masquerading/how to access someone else's account

Important Note: When masquerading, please be sure you have the permission of the user (or POps team) if you are making any changes on their account. These changes are saved and may affect judging/applications or send email notifications to the user.

Masquerading is an incredible powerful & helpful tool for staff members. This gives you the ability to log in as any user. The ability to see what users see is incredibly helpful for troubleshooting, replicating errors, or providing VIP service for community members.

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Staff

9 Steps
1

Click on People

Click on People
2

Click on Search

Click on Search
3

Type the person's email or name that you would like to masquerade as

Type the person's email or name that you would like to masquerade as
4

Click on person's name

Click on person's name
5

Click on Masquerade

Click on Masquerade
6

Type or copy paste user's email address

Type or copy paste user's email address
7

Click on Masquerade

Please remember any changes that you make on their behalf will persist after you release the account. Proceed with caution and ensure you have permission from the user to make any changes.

Click on Masquerade
8

You are now working on behalf of that user!

You are now working on behalf of that user!
9

When done, click on the release button

When done, click on the release button
Well done!
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