NY - Managing TEFAP Support in Plentiful

Plentiful Support

Created Nov 03, 2023

NY - Managing TEFAP Support in Plentiful

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Please note that as of June 2024, our digital TEFAP Attestation is only approved in New York and Colorado.

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Plentiful

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TEFAP stands for The Emergency Food Assistance Program which is a federal program that helps supplement the diets of low-income Americans, by providing them with emergency food assistance at no cost. If you offer TEFAP-funded food at your pantry, you are required to complete a TEFAP form for each neighbor/client who receives TEFAP-funded food. Please visit the Office of General Services website to learn more.

29 Steps
1

Click on My Pantry Settings.

Click on My Pantry Settings.
2

Toggle to the right the "Enable TEFAP support" button.

Toggle to the right the "Enable TEFAP support" button.
3

Toggle to the right the "Require TEFAP for each client?" button.

Toggle to the right the "Require TEFAP for each client?" button.
4

Click on SAVE PANTRY DETAILS

Click on SAVE PANTRY DETAILS
5

Click on Next service.

Click on Next service.
6

Click on ADD VISITOR.

Click on ADD VISITOR.
7

Enter the neighbor's information

Enter the neighbor's information
8

Click on ADD VISITOR

Click on ADD VISITOR
9

The USDA Nondiscrimination Statement will appear on the screen. Ensure that the neighbor reviews it and then click NEXT

The USDA Nondiscrimination Statement will appear on the screen. Ensure that the neighbor reviews it and then click NEXT
10

Fill in the neighbor's address details. Please note that only state is required for the NY TEFAP Attestation.

Fill in the neighbor's address details. Please note that only state is required for the NY TEFAP Attestation.
11

Please fill in any benefit programs that the neighbor is participating. Only fill in those asked. If none, click NEXT

Please fill in any benefit programs that the neighbor is participating. Only fill in those asked. If none, click NEXT
12

If the neighbor answers 'YES' to any of the benefits programs, then they are TEFAP eligible and you may skip to step 18.

13

If the neighbor is not eligible for any of the benefit programs, then they must provide their household size and income information to determine TEFAP eligibility. The household breakdown is provided using the neighbor's profile. Only total household size is required.

14

Fill in the neighbor's household size. Please note that only the total household size is required. Any additional information for individual members or age groups is collected from the neighbor's Plentiful profile.

Fill in the neighbor's household size. Please note that only the total household size is required. Any additional information for individual members or age groups is collected from the neighbor's Plentiful profile.
15

Review the income eligibility. Based on the household size given in the previous step, the relevant income row will be highlighted. Choose if the neighbor's income is below the indicated income under 'Status'.

Review the income eligibility. Based on the household size given in the previous step, the relevant income row will be highlighted. Choose if the neighbor's income is below the indicated income under 'Status'.
16

The eligibility results will appear on the screen. Review the attestation, click on the box to agree that everything provided in the form was true.

The eligibility results will appear on the screen. Review the attestation, click on the box to agree that everything provided in the form was true.
17

The neighbor may add their name or initials (optional).

The neighbor may add their name or initials (optional).
18

Click on 'Submit' if finished or 'Back' if you would like to make any changes.

Click on 'Submit' if finished or 'Back' if you would like to make any changes.
19

Click on SERVE VISITOR.

Click on SERVE VISITOR.
20

A banner will appear next to the neighbor's name with their TEFAP status. Please refer to the guide on the right to understand what each banner color represents.

Please note that a red TEFAP badge may indicate that they haven't completed the form before or that they have not re-attested (this will be in the next step).

A banner will appear next to the neighbor's name with their TEFAP status. Please refer to the guide on the right to understand what each banner color represents.
21

Each time the neighbor visits your program, the TEFAP Attestation form will pop up after adding them as a visitor asking if there have been any changes to their eligibility information.

Each time the neighbor visits your program, the TEFAP Attestation form will pop up after adding them as a visitor asking if there have been any changes to their eligibility information.
22

Click on NO if there are no changes that need to be documented.

Click on NO if there are no changes that need to be documented.
23

To export TEFAP forms go to the 'Schedule' tab

To export TEFAP forms go to the 'Schedule' tab
24

Click on the specific service that you would like to export the TEFAP forms for.

Click on the specific service that you would like to export the TEFAP forms for.
25

Click on the 3 dots next to the service date and time.

Click on the 3 dots next to the service date and time.
26

Click on Print TEFAP Forms.

Click on Print TEFAP Forms.
27

A file will export to your computer for your review.

A file will export to your computer for your review.
28

Click on the zip file to review individual TEFAP attestation.

Click on the zip file to review individual TEFAP attestation.
29

Your auto-filled TEFAP attestation forms are ready!

Your auto-filled TEFAP attestation forms are ready!
Well done!
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