Leadbox - Outbound Call

Laminin

1. 1. Click on Leadbox…

   

2. 2. Click on the client name to open the lead

   

3. 3. If your browser asks you to allow Laminin to access your microphone, select "Allow on every visit"

   Laminin needs to access your device microphone to make calls. By selecting "Allow on every visit" you only need to perform this action once, the next time you want to make a call your permissions will already be set correctly.

   

4. 4. Click on Call

   To initiate the call to the client, click on the Call button to open the phone

   

5. 5. Click on the green call button

   On the phone, click on the green call button to start the call

   

6. 6. Click on the red call hangup button

   To end the call, click on the red call hangup button

   

7. 7. Select a Call Disposition from the list

   Select a disposition according to the outcome of the call

   

8. 8. Click on Confirm

   

9. 9. Click on the red cross

   To close the phone, click on the red cross