Institute- Certification Exam Workflow (For Learners)

CPPR Tech To Practice

Created Sep 18, 2024

Institute- Certification Exam Workflow (For Learners)

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Institute for the Advancement of Family Support Professionals

3 Steps
1

Once you are signed into the Institute, from the home page find the "Get Certified" button.

Once you are signed into the Institute, from the home page find the "Get Certified" button.
2

After you have reviewed the Certification Exam information and are ready to take the exam, click the "Exam Registration" button.

After you have reviewed the Certification Exam information and are ready to take the exam, click the "Exam Registration" button.
3

You will be brought to the "Certification Exam Registration" page where you will begin your engagement with our exam proctoring service. Have your payment method ready and phone handy! You will connect with your proctor via Google Meet!

You will be brought to the "Certification Exam Registration" page where you will begin your engagement with our exam proctoring service. Have your payment method ready and phone handy! You will connect with your proctor via Google Meet!
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talk.to chat

4 Steps
4

You will be taken to this screen in order to begin the engagement with the proctor. You will be asked to fill out your name, email and phone number before being assigned to a personal proctor.

You will be taken to this screen in order to begin the engagement with the proctor. You will be asked to fill out your name, email and phone number before being assigned to a personal proctor.
5

After the proctor is assigned, they will start a chat with you and introduce themselves.

After the proctor is assigned, they will start a chat with you and introduce themselves.
6

From there, you will be taken to this screen, connecting them to the exam via the Institute link.

From there, you will be taken to this screen, connecting them to the exam via the Institute link.
7

The proctor will then share a set of rules for the proctoring session. You should have reviewed these rules on the Certification Exam information page.

The proctor will then share a set of rules for the proctoring session. You should have reviewed these rules on the Certification Exam information page.
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Institute for the Advancement of Family Support Professionals Proctored Exam

5 Steps
8

In the Tawk chat, the proctor will provide the link you will use to pay for the exam.

In the Tawk chat, the proctor will provide the link you will use to pay for the exam.
9

If your institution has provided you a Coupon Code/Voucher number for the exam, you can enter this in the field below and click Apply.

If your institution has provided you a Coupon Code/Voucher number for the exam, you can enter this in the field below and click Apply.
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Otherwise, you will enter in the payment information via PayPal or Debit/Credit Card.

Otherwise, you will enter in the payment information via PayPal or Debit/Credit Card.
11

After submitting, you will see a Thank You! screen confirming that the payment was received.

After submitting, you will see a Thank You! screen confirming that the payment was received.
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You will also receive an email receipt like the image below.

You will also receive an email receipt like the image below.
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talk.to chat

1 Step
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Once you have completed the exam payment, you will return to the chat and provide the proctor with the receipt number (or last four digits of the card you used). After reviewing the rules shared and agreeing, the proctor will share the Google Meet link.

Once you have completed the exam payment, you will return to the chat and provide the proctor with the receipt number (or last four digits of the card you used). After reviewing the rules shared and agreeing, the proctor will share the Google Meet link.
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Google Meet

3 Steps
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The proctor will ask you to connect your mobile to the Google Meet app. If you don't have Google Meet, you will need to download the app via your phone's app store.

The proctor will ask you to connect your mobile to the Google Meet app. If you don't have Google Meet, you will need to download the app via your phone's app store.
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The proctor will also ask you to join Google Meet via your desktop and share your screen.

The proctor will also ask you to join Google Meet via your desktop and share your screen.
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Once you are connected, the proctor will give you a code to enter and join in a meeting via your mobile device. The proctor will ask you to give a 360 view of where you are taking the exam and ask to position your phone at an angle where they can watch you take the exam.

Once you are connected, the proctor will give you a code to enter and join in a meeting via your mobile device. The proctor will ask you to give a 360 view of where you are taking the exam and ask to position your phone at an angle where they can watch you take the exam.
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Institute for the Advancement of Family Support Professionals

2 Steps
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When the proctor shares the link to the exam, you may be prompted to log back into the Institute.

When the proctor shares the link to the exam, you may be prompted to log back into the Institute.
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From there, you will see the Certification Landing page and click on Launch the Certification Exam button.

From there, you will see the Certification Landing page and click on Launch the Certification Exam button.
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KITE

4 Steps
19

Select the National Family Support Certification Exam.

Select the National Family Support Certification Exam.
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The proctor will provide the Daily Access Code (DAC) verbally and you will enter that access code below.

The proctor will provide the Daily Access Code (DAC) verbally and you will enter that access code below.
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Click "Let's Go" to start the exam.

Click "Let's Go" to start the exam.
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Follow the instructions throughout the rest of the exam.

Follow the instructions throughout the rest of the exam.
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Google Meet

1 Step
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If you experiences any issues during the exam, you can contact the proctor in the Google Meet chat.

If you experiences any issues during the exam, you can contact the proctor in the Google Meet chat.
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KITE

1 Step
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The score will automatically be displayed after you submit your results. To leave the exam, you can click End.

The score will automatically be displayed after you submit your results. To leave the exam, you can click End.
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Google Meet

1 Step
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Once the learner has completed the exam, the proctor will communicate any additional exam information prior to exiting Google Meet. You will be emailed your results and if there are any concerns with the exam.

Once the learner has completed the exam, the proctor will communicate any additional exam information prior to exiting Google Meet. You will be emailed your results and if there are any concerns with the exam.
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