How to use Corrective Actions
TS

Teal Sexton

Created Jul 22, 2024

How to use Corrective Actions

Demonstration of the Corrective Action features in a Performance Management Employee Relations Case in HR Service Hub.

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1

Click on New

Click on New
2

Click on the magnifying class to select the Involved Party. This is the employee who is receiving the letter.

Click on the magnifying class to select the Involved Party. This is the employee who is receiving the letter.
3

Select the appropriate letter from the Corrective action type drop-down.

Select the appropriate letter from the Corrective action type drop-down.
4

About the review/edit process: this is reflected in the status drop-down.

After ELR reviews if they want edits or more information, the status will change to "Pending Edits/Info (HR/Supervisor)". If it is approved to be issued, it will say "Pending Issuance". After the letter has been issued, come back and change the Status to "Issued" and complete the required fields. When you save it, make sure you go to the HR Tasks Tab and attach the letter to the Records Task.

About the review/edit process: this is reflected in the status drop-down.
5

If you are on a Notice of Intent, skip this step and continue. If you are on a LOC, LOW or NOS, finish this step and you are done with this corrective action.

Click on Save, to change the Status options. If you are done and no further activity is needed (LOC, LOW or NOS) then you can change the status to closed. This will gray out the fields and fire a records task. Make sure you attach a PDF of the final issued letter to the Records Task.

If you are on a Notice of Intent, skip this step and continue. If you are on a LOC, LOW or NOS, finish this step and you are done with this corrective action.
6

Add a link to your draft Google Doc in the Description box.

Add a link to a google doc with your draft letter. Just put the link into the description text box. You may also include any notes for the ELR consultant.

Add a link to your draft Google Doc in the Description box.
7

Set the status to Pending ELR Review when you are ready for ELR to give their approval or ask for edits.

Set the status to Pending ELR Review when you are ready for ELR to give their approval or ask for edits.
8

Click on Update to save and return to the case view. If you click save, it will save and keep you on the corrective action view.

Click on Update to save and return to the case view. If you click save, it will save and keep you on the corrective action view.
9

If you just issued a notice of intent (NOIS, NOIT) please complete the following.

If you just issued a notice of intent (NOIS, NOIT) you will input the employee response deadline. ELR will fill in the Skelly related fields and let you know when it is time to issue the final notice.

If you just issued a notice of intent (NOIS, NOIT) please complete the following.
10

After Final Notice is issued, attach PDF of the final notice and change the status to Final Notice Issued.

After Final Notice is issued, attach PDF of the final notice and change the status to Final Notice Issued.
11

Click on Save

Click on Save
12

Change the status to Closed. Then Update. You have now completed this corrective action!

Change the status to Closed. Then Update. You have now completed this corrective action!
Well done!
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