Andres Lopez
Created Jul 21, 2023How to Check In and Out Residents Using StarRez Web
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How to Check in a Resident Using StarRez Web
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How to Check Out a Resident Utilizing StarRez Web
If you are prompted to fix or ignore dates:
Fix or Ignore the date varies per scenario.
Bottom Line is:
Fix only if the resident is checking out and are in person with you or if you are checking them out the same day they moved out.
Ignore if you are checking out the resident on a different day or do not know the day they checked out.

Two ways to check they were checked out is to look at the Status. If they are checked out and do not have a future booking, their status will change to History.
The better way to check is to double check their booking. Below it shows that they do not have a booking, just an application.
If they do have a booking and they were checked out properly, the booking would be only show for future bookings and say "Check in." DO NOT Check in if they are moving out.
