HawkSoft - Retention Report

1. 1. Click on Analytics & Reporting

   

2. 2. Click on Agency Intelligence

   

3. 3. Under Customer KPIs, click on Customer Retention

   

4. 4. Take a full-page screenshot of the Customer Retention screen.

   • Save the screenshot in your designated reporting folder using the following naming convention:
     APP - Customer Retention - [Agency Name]