Guide to Submitting a Building Permit Application via Accela Citizen Access

CPP Tech Support

Created Jan 16, 2025

Guide to Submitting a Building Permit Application via Accela Citizen Access

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1

Login

You will need to login if you are not already logged in.

You can log in at this web address: https://accelapublic.bouldercounty.org/CitizenAccess/Default.aspx.

Login
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Click on Start a New Application

Click on Start a New Application
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Click on Building…

Click on Building…
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Select the Building Permit Type You Are Applying For

Select the Building Permit Type You Are Applying For
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Select the Permit Type

Select the Permit Type
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Select Yes or No

Select Yes or No
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Select the Permit Type

Select the Permit Type
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Select Proceed to Application

Select Proceed to Application
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Type Nearest Town or Neighborhood

Type Nearest Town or Neighborhood
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Search for the Worksite Address

On this screen, you will navigate to the site address section and enter the house number of the worksite and the first two letters of the street name. Click the search button.

Tip: Less is better! If the worksite address is “1234 Main Street” enter “1234” into the Street # field, and only enter “ma” into the street name field.

Search for the Worksite Address
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Click on Search

Click on Search
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Select the worksite address.

This screen may not appear if the system finds an exact match.

If the system does not find an exact match, multiple results may appear. Click the radio button next to the worksite address and click select. The parcel number and the property owner for that address will then display. You may need to scroll down to view this information. After reviewing the information, click the select button.

Select the worksite address.
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Click on Select

Click on Select
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Verify the worksite information. Click on Continue Application

Verify the worksite information. Click on Continue Application
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Click on Edit

Click on Edit
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Verify and enter contact information

Verify and enter contact information
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Click on Continue

Click on Continue
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Click on Continue Application »

Click on Continue Application »
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Enter Project Information

Enter Project Information
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Click Continue Application »

Click Continue Application »
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A. Enter Project Information B. Click on Continue Application »

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Click on Add A Document

Click on Add A Document
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Click on Add A Document

Tips: Upload required plans and documents in PDF format.

Keep each PDF file that is uploaded to 20MB or less. Split into separate files if need- for example:

Plans 1 of 2.PDF

Plans 2 of 2.PDF

Click on Add A Document
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A new box will appear, at the bottom of this box, click “Add a Document”.A new dialog box will open, here you will navigate to where your documents are stored and select them.Note: You may be able to select more than one document.Click Open. (This dialog box may differ depending

A new box will appear, at the bottom of this box, click “Add a Document”.

A new dialog box will open, here you will navigate to where your documents are stored and select them.

Note: You may be able to select more than one document.

Click Open. (This dialog box may differ depending
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Click on Continue

Click on Continue
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Enter a Description

Enter a Description
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Click on Upload Documents

Click on Upload Documents
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Click on Continue Application »

Click on Continue Application »
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Final Review

A final review page will open that shows all information you have entered. If you need to make any changes, click the edit button for that section.

After confirming all information is accurate, click Continue Application.

Note: Clicking Continue Application will submit your application request. Please double check all information for accuracy.

Final Review
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Select checkbox

Select checkbox
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Click on Continue Application »

Click on Continue Application »
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You Have Successfully Submitted your Application Request.

You have successfully submitted your application.

On this screen you will see a green confirmation banner advising that your application has been successfully submitted. It also advises that you will receive an email from ezbp@bouldercounty.org with instructions on how to pay your fees/deposit. Usually this is received within one to two business days.

This screen also includes your application number. You can navigate to your record details and return to permit details from this screen.

Please remember your application is not complete and your permit has not been issued. Do not start work.

You Have Successfully Submitted your Application Request.
Well done!
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