Devolución de ticket en Punto de Venta
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Jesus Amezcua

Created Jul 17, 2023

Devolución de ticket en Punto de Venta

Esta guía te proporcionará los conocimientos y las instrucciones necesarias para llevar a cabo de manera efectiva y eficiente el proceso de devolución de tickets en un punto de venta.

Nota: para llevar a cabo este proceso es necesario que la Sesion se encuentre activa.

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1

Salimos del Punto de Venta dando click Cerrar

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2

Click en Confirmar

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3

Abrimos el Menu del Punto de Venta que estamos utilizando en los tres puntitos

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4

Click en Órdenes

5

Abrimos dando click sobre el Ticket sobre el cual requerimos generar la devolución.

En esta ejemplo usaremos el folio "Orden 00006-018-0001"

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6

Click en Devolver productos

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7

Una vez abierta la ventana de devolución damos Click en Editar

Podemos observar que nuestra referencia de venta ahora dice REEMBOLSO

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8

Ponemos la cantidad de productos a regresar en negativo y el resto de los productos los ponemos en 0 ya que con esto indicamos que esos productos no se regresaran.

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9

Validados que las cantidades y montos a regresar sean correctas

10

Click en Pagos

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11

Escribimos el motivo de la devolució,

Opcional

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12

Click en Realizar pago para confirmar

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13

Click on Guardar

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14

Regresamos a las Órdenes dando Click en Órdenes.

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15

Podemos observar un movimiento con el nombre de REEMBOLSO

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16

Podemos consultar la devolución dando click en el movimiento.

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