Desktop Elements Login Instructions
Employees must have an email on file to receive the new hire and password reset emails.
1. Check your email account for your New Hire email
This email will be sent to the email account listed on your employee profile page. The email can take up to five minutes to send. Please wait and check your junk or spam folders before requesting a new email.
The email will contain a login link, your username, and a temporary password. Click on the link to login to your company's page.
If the temporary password has a period at the end, this is not included as part of the password.
2. Check your email account for your Password Reset email
If you've signed in before but need your password reset, you can select "Forgot Your Password?" on the login screen, or contact your administrator and ask for a password reset email.
This email will be sent to the email account listed on your employee profile page. The email can take up to five minutes to send. Please wait and check your junk or spam folders before requesting a new email.
The email will contain a login link, your username, and a temporary password. Click on the link to login to your company's page.
If the temporary password has a period at the end, this is not included as part of the password.
3. Enter in your username and temporary password from the email you received
Click the Login button on the screen.
4. Enter your preferred two-factor authentication option
This is required to login. Depending on your level of access in the system, your options for the code will vary. Select your preferred verification.
5. Enter the code that was sent to you.
You can check the trusted check box, please remember that the time a device is trusted varies depending on your security level.
6. Once you have set up your two-factor authentication option, you will need to reset your password
Follow the steps to change from your temporary password to a new password that you create. Reference the New Hire or Password Reset email to get your temporary password. The password will have to be 15 characters minimum, and contain one uppercase letter, one lower case letter, one number, and one symbol.
