Cvent Passkey™ Edit a Reservation Process

Julie Reilly

Created Oct 09, 2024

Cvent Passkey™ Edit a Reservation Process

This is one way to edit an active reservation.

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Cvent Passkey™ Planner Portal

16 Steps
1

Click on Make/Edit Multiple Reservations bar.

Click on Make/Edit Multiple Reservations bar.
2

Click on the pencil icon to open the reservation.

Click on the pencil icon to open the reservation.
3

Click on the cell that needs to be edited.

These next steps will click through the reservation making edits to show various types of edits you might make. You can tab through this process or move your cursor to the desired cell.

Click on the cell that needs to be edited.
4

Type new first name.

Type new first name.
5

Type new last name.

Type new last name.
6

Type new email address

Type new email address
7

Click on new check-in date.

Click on new check-in date.
8

Click on new check-out date

Click on new check-out date
9

Click on new check-out date.

Click on new check-out date.
10

If you need to edit the contact information, additional guests, special request, and/or billing information, click on the More Info drop down menu first.

If you need to edit the contact information, additional guests, special request, and/or billing information, click on the More Info drop down menu first.
11

Click on Additional guests to edit number of people in the room.

Click on Additional guests to edit number of people in the room.
12

Open drop down menu.

Open drop down menu.
13

Click on new number of guests in this room.

Click on new number of guests in this room.
14

If you need to edit any other information, go back to the More Info drop down. When edits are complete, click on Done.

If you need to edit any other information, go back to the More Info drop down. When edits are complete, click on Done.
15

Click on Apply when all edits are completed.

Click on Apply when all edits are completed.
16

Edit Booking message will either confirm your edits or notify you of any discrepancies that may need to be addressed.

Edit Booking message will either confirm your edits or notify you of any discrepancies that may need to be addressed.
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