Creating an Account with Your Parish on MinistryPlatform(MP)

Helen Ball

Created Jan 21, 2025

Creating an Account with Your Parish on MinistryPlatform(MP)

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If you have not created an account with your parish or any other parish in our diocese, please follow steps 1-10 to create an account with us. Once created, make sure to keep following along for steps 15-26 for how to view contribution statements, update your family's profile and more!

14 Steps

Already created an account but forgot your password? Skip and go to steps 10-15 for how to reset your password. Make sure to follow along for how to access your documents and update your information!

1

Once you follow the link sent to you, please click the "Login" button on right corner of screen. This will work on mobile, but works best on desktop.

Once you follow the link sent to you, please click the "Login" button on right corner of screen. This will work on mobile, but works best on desktop.
2

Once on the log in screen, click on Create an account

Once on the log in screen, click on Create an account
3

Type in your first name

Type in your first name
4

Type in your last name

Type in your last name
5

Type your email that you received communication from your parish with.

Type your email that you received communication from your parish with.
6

We recommend not filling out the mobile phone number just yet as you will have the ability to fill this out once logged in. It is not required to create an account. This helps us match your account better to the data we already have in our database!

We recommend not filling out the mobile phone number just yet as you will have the ability to fill this out once logged in. It is not required to create an account. This helps us match your account better to the data we already have in our database!
7

Click on Next

Click on Next
8

Make sure to check your email for a one time code. It will come from an email titled "Church Administrator" with email database@austindiocese.org.

If you don't receive the code to your email, make sure to check your spam and junk inboxes.

Make sure to check your email for a one time code. It will come from an email titled "Church Administrator" with email database@austindiocese.org.
9

Once you enter in your code, please click on "Verify Code". This will confirm your email address and successfully make you an account.

Once you enter in your code, please click on "Verify Code". This will confirm your email address and successfully make you an account.
10

Already made an account? Here is how to reset your password.

11

Once you follow the link sent to you, please click the "Login" button on right corner of screen. This will work on mobile, but works best on desktop.

Once you follow the link sent to you, please click the "Login" button on right corner of screen. This will work on mobile, but works best on desktop.
12

Click on Forgot your password?

Click on Forgot your password?
13

Fill out the fields with the red asterisk next to them. We recommend NOT filling out the mobile phone number as it is not required. Please only fill out your first and last name along with your email.

Once you select next and receive the password reset link in your email you can reset your password using the prompts. Note that you will receive the password reset email from a "Church Administrator" with email database@austindiocese.org. If you don't receive an email, make sure to check your spam or junk inbox.

Fill out the fields with the red asterisk next to them. We recommend NOT filling out the mobile phone number as it is not required. Please only fill out your first and last name along with your email.
14

Now that you've successfully logged in via the create an account option or reset your password, you can access your information!

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How to Access and Update Your Information!

4 Steps
15

Click on drop down Menu to see options.

Click on drop down Menu to see options.
16

To see your Contribution Statement, please select this option

To see your Contribution Statement, please select this option
17

From here, you will be able to access your giving statements from any parish you have donated to within our diocese.

Note: if you do not see any (or incorrect) contribution history, please contact your church office so that we may help troubleshoot.

From here, you will be able to access your giving statements from any parish you have donated to within our diocese.
18

Click on Save as PDF to get a printable statement.

Click on Save as PDF to get a printable statement.

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Now that you've viewed your contribution statement, check out your household and make any updates to your address or contact information!

0 Steps

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How to Update Your Family Record Information

8 Steps
19

Click on Menu dropdown

Click on Menu dropdown
20

Click on "My Household"

This is where you can view your household record and make changes to your home parish, member phone numbers, family addresses and communication preferences.

Click on "My Household"
21

If this field says "Diocese", please click on "Edit" by your last name to change to your home parish. This may be the parish that you primarily attend mass, give to, and/or are involved in ministries at.

In this example, I have designated St. Mary Cathedral as my home parish.

If this field says "Diocese", please click on "Edit" by your last name to change to your home parish. This may be the parish that you primarily attend mass, give to, and/or are involved in ministries at.
22

Click on Edit

Click on Edit
23

Click on "Selected Parish" drop down menu and choose your home parish

If you are involved at more than one parish, please try to choose the one you would consider your home/primary parish.

Click on "Selected Parish" drop down menu and choose your home parish
24

Please review your family's information and verify it's correctness. If any changes need to be made to your address please make the update here.

NOTE: If you live in an apartment complex or duplex and need to enter a unit number, please make sure to fill that designation out on the Address Line 1 field, NOT the Address Line 2 field. This is in accordance with USPS standards.

Please review your family's information and verify it's correctness. If any changes need to be made to your address please make the update here.
25

Make sure to SAVE your changes by scrolling down the screen and clicking the blue Save button!

Make sure to SAVE your changes by scrolling down the screen and clicking the blue Save button!
26

You can edit individual household members here on the My Household page. You can update their phone number, email as well as their communication preferences for their record here.

If you are comfortable to do so, you can also upload a profile picture to your member record! This is a great option for new families so we can learn both your face and your name. 😄

You can edit individual household members here on the My Household page. You can update their phone number, email as well as their communication preferences for their record here.
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