Cancelación de Ventas con Nota Generada
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Jesus Amezcua

Created Jul 03, 2023

Cancelación de Ventas con Nota Generada

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Conversaciones - Odoo

22 Steps

Este manual le guiará a través de todo el proceso para cancelar una venta la cuela se entrego mercancia y se genero la Nota/Factura o devolución,. Para facilitar la comprensión, se explicará como si se estuviera dando instrucciones a una persona principiante en el sistema.

Antes de empezar, asegúrese de tener acceso al sistema y las credenciales necesarias para ingresar.

1

Haga clic en Menu de Modulos

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2

Click en Ventas

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3

Click en menu Órdenes

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4

Click en Órdenes

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5

Abrimos la Orden a cancelar

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6

Click en la opción de Facturas dentro de la Orden

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7

Click en el botón de Restablecer a borrador

Por default nos abrir la factura relacionada, en caso de tener mas de una factura relacionada, es necesario abrir cada factura repetir la operación a todas.

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8

Click on Cancelar asiento

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9

Regresamos a la Orden de Venta dando click en el numero de orden que en este caso es la S00248

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10

Ahora es necesario regresar lo productos que se entregaron click en Entrega

Este paso solo es necesario si se entregaron productos total o parcialmente

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11

Seleccionamos la entrega y damos click en Devolver

Por defecto abre la entrega cuando solo es una, en caso de contar con varias entregas parciales es necesario devolver el producto en cada entrega por separado

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12

Nos muestra una ventana con la cantidad Total de la Orden, no es necesario modificar ya que queremos cancelar la Orden y Factura ó Nota

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13

Click en Devolver

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14

Click en Validar

Después de haber dado click en devolver nos abre la orden de devolución para confirmar y regresar los productos al almacén.

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15

Click en Aplicar

Nos abre la ventada para avisarnos que no modificamos ninguna cantidad y que al dar click en Aplicar se generara la devolución de la orden completa.

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16

Regresamos a la Orden con la que estamos trabajando dado click en el Numero de Orden

Para este caso practico es la Orden S00248

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17

Podemos validar que ya no hay productos entregados

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18

Click en Cancelar

Ya podemos cancelar la Orden

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19

Click en Confirmar

Abre una ventana de confirmación para evitar cancelaciones por error

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20

Validemos la cancelación

Click en Menu Ordenes

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21

Click en Cotizaciones

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22

Validamos que la Orden esta Cancelada

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