Add a Client Group 365 Email to HubSpot Service Hub

Kate Mirow

Created Jul 01, 2022

Add a Client Group 365 Email to HubSpot Service Hub

974
    a

Hubspot

2 Steps
1

Go to HubSpot

2

Click on ⚙ settings

Click on ⚙ settings
    a

Hubspot

11 Steps
3

Click on Inboxes near the bottom of the left menu bar

Click on Inboxes near the bottom of the left menu bar
4

Click on Connect a channel

Click on Connect a channel
5

Click on Team email

Click on Team email
6

Click on Yes, this is a shared account

Click on Yes, this is a shared account
7

Click on Next

Click on Next
8

Click on Other mail account

Click on Other mail account
9

Click on Customize from

Click on Customize from
10

Type the Client Group 365 Email Address you'd like to add to HubSpot

Type the Client Group 365 Email Address you'd like to add to HubSpot
11

You'll see a verification warning, click on Verify address

You'll see a verification warning, click on Verify address
12

Click on Send verification email

Click on Send verification email
13

Go to Outlook in your browser

    o

Office

5 Steps
14

Click on the Group 365 Email inbox

Click on the Group 365 Email inbox
15

Click on the email from HubSpot with the subject line 'Approve use of your email address'

Click on the email from HubSpot with the subject line 'Approve use of your email address'
16

Click on Approve

Click on Approve
17

Return to the HubSpot tab

18

Click on Next

Click on Next
    a

Hubspot

2 Steps
19

Click on Connect & finish

Click on Connect & finish
20

Select Copy for the forwarding address

Select Copy for the forwarding address
    o

Office

1 Step
21

Return to Outlook in your browser

    a

Hubspot

4 Steps
22

Click on the "# members" in this case "7 members"

Click on the "# members" in this case "7 members"
23

Click on Add members

Click on Add members
24

Paste the copied forwarding address into the "Enter a name or email address'

Paste the copied forwarding address into the "Enter a name or email address'
25

Click on Add

Click on Add
    o

Office

2 Steps
26

Return to HubSpot

27

Click on Connect & finish

Click on Connect & finish
Well done!
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