How to Listen, Whisper, Barge

Bridge CARE Team

Created Sep 26, 2023

How to Listen, Whisper, Barge

7
1

Right-click on the employee that you would like to observe.

Right-click on the employee that you would like to observe.
2

Select Call Monitor

By default, you are in Listening mode

Select Call Monitor
3

Select Dial pad

Selecting dial pad will allow you to use Whisper & Barge

Select Dial pad
4

Select 5 to Whisper

Select 5 to Whisper
5

Select 6 to Barge

At any point you would like to switch the mode, you can select the corresponding number

4 - Listen

5 - Whisper

6 - Barge

Select 6 to Barge
Well done!
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