ADMIN: Create a New Event Template/Create a New Event Using an Existing Event Template

Digital Strategies

Created Jun 17, 2022

ADMIN: Create a New Event Template/Create a New Event Using an Existing Event Template

Please reference the Business Rules document for guidelines on event types and various membership, discount and ticketing rules.

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Acmeticketing

65 Steps
1

Click on Events

Click on Events
2

Click on Templates under Events to create a new event template or new event

Click on Templates under Events to create a new event template or new event
3

Click on Create Template

Click on Create Template
4

Type in the Name of the Event. This will be visible to the public if sold online.

Please see the Business Rules document for naming conventions.

Type in the Name of the Event. This will be visible to the public if sold online.
5

If this event has the same structure as an existing event, you can click "Start With Existing Template" and choose an existing template to copy

If this is a new event, you can move on to step 5.

If this event has the same structure as an existing event, you can click "Start With Existing Template" and choose an existing template to copy
6

Copy in the Event description

This copy should be submitted as part of the event request

Copy in the Event description
7

Copy in the Short Description

This copy should be submitted as part of the event request

Copy in the Short Description
8

Copy in the Confirmation Email Message

This copy should be submitted as part of the event request

Copy in the Confirmation Email Message
9

Copy in the Cancellation Email Message

This copy should be submitted as part of the event request

Copy in the Cancellation Email Message
10

Click on Create & Continue

Click on Create & Continue
11

Continue filling out the Details tab.

Here you can add an image for the event, a GL Code for Finance in Identifier Code, and any custom fields for reporting. In addition, you can set up email notifications so that an email is sent whenever an order is placed for this event. Please refer to the Business Rules document for when these opitional fields should be fileld out.

Continue filling out the Details tab.
12

Once you are finished with the details tab, hit "Save" and then click on the PRICING tab

Once you are finished with the details tab, hit "Save" and then click on the PRICING tab
13

Choose a Price List from the drop down menu

You can edit the price list here (prices, descriptions, sales channels) but the price list will no longer pick up changes you make to the price list over in the Pricing section of ACME. This means any changes made to the overall price list will not flow through. If changes need to be made, they should be made in the Pricing section of ACME (where you created the price list). Please see the Business Rules document for further instructions on when to modify the price list in each section.

Choose a Price List from the drop down menu
14

If this is a members only event, check the Purchase Restrictions box.

If this is a members only event, check the Purchase Restrictions box.
15

Fill out ticket validity rules

Please reference the Business Rules Document to find ticket sales and validity rules for each event type.

Fill out ticket validity rules
16

Click on ORGANIZATIONS

If there are any organizational specific purchasing rules, you may set them here. Please reference the Business Rules document to find event and organizational discount rules.

Click on ORGANIZATIONS
17

Click on MEMBER RULES

If there are any membership specific purchasing rules, you may set them here. Please reference the Business Rules document to find event and membership discount rules.

Click on MEMBER RULES
18

Click on Add Rule

Click on Add Rule
19

Click on Select Levels

You can create a rule for multiple levels at a time.

Click on Select Levels
20

Select the discount from the drop down list that will apply to the member.

This discount is automatically applied when members verify online.

Select the discount from the drop down list that will apply to the member.
21

Click on + ADD LIMIT to set ticket limits

Click on + ADD LIMIT to set ticket limits
22

Click on Select a ticket type

Select the ticket types that will be automatically discounted when the member verifies.

Click on Select a ticket type
23

Click on Per Day

Enter in the ticket limit for each member rule. You can set the rule to be "Per Day" or "Per Event".

Click on Per Day
24

Click on COUPONS to configure discounts

Click on COUPONS to configure discounts
25

Click on Add Discount

Click on Add Discount
26

Select the discount category you would like to add to the event

All coupon codes in this coupon category will be live and valid. You will not be able to control how many tickets this discount discounts (it will be all valid tickets in the order).

Select the discount category you would like to add to the event
27

Select the discount you would like to add to the event

Select the discount you would like to add to the event
28

If you would like to add additional discounts, hit Add Discount

If you would like to add additional discounts, hit Add Discount
29

Click on TICKET RULES to set general public purchasing rules

Click on TICKET RULES to set general public purchasing rules
30

Click on Add Rule

Click on Add Rule
31

Click on Select a ticket type

Select the ticket types this rule will apply to

Click on Select a ticket type
32

Set the limit. This rule only applies per order.

We will be setting ticket limits for special groups here. For example, for Corporate Partner's that get 2 free adult tickets, we will set the ticket type of Corporate Partner Adult and the limit to 2.

Set the limit. This rule only applies per order.
33

Click on Save to save your progress.

Click on Save to save your progress.
34

Click on SCHEDULES & RESOURCING to add the event schedule

Click on SCHEDULES & RESOURCING to add the event schedule
35

Choose the Admission Type

General Admission is if the event takes place over the course of the day and Standard Admission is if the event takes place at a specific time. [NHM/LBTP General Admission events will use the "General Admission" admission type]

Choose the Admission Type
36

Click on Add new next to Published Schedules.

You will be using published schedules for all events the general public can buy into themselves. You will create a Private Event Schedule for any events that will have private events created.

Click on Add new next to Published Schedules.
37

Name the Schedule

Name the Schedule
38

Select the frequency this event will occur

Please reference the Business Rules Document to find scheduling configuration rules by event.

Select the frequency this event will occur
39

Select the Start Date (first day this event happens)

Select the Start Date (first day this event happens)
40

Select an End Date.

This is the last day you would like on sale right now. For example, if tickets are released in one month batches, the start date may be 7/1 and the end day 7/31. Once you are ready to release more dates, you can come back into this event template and extend the end date. Please refer to the Business Rules document to see when checking "Indefinite" is appropriate.

Select an End Date.
41

Enter the Event Capacity

Enter the Event Capacity
42

Enter the event start and end time.

If the event has a standard schedule, you will add the individual event start times (no end times needed, you stipulate the duration). The capacity you enter is for each event slot, not each day.

Enter the event start and end time.
43

Disable Flex Pay

Disable Flex Pay
44

Click on Edit exceptions

Click on Edit exceptions
45

Check both options as needed

This ensures events are not created on holidays we have configured in ACME or any events outside of open hours. If the event is taking place outside of General Admission hours, leave the second checkbox unchecked.

Check both options as needed
46

Click on Commit exceptions

Click on Commit exceptions
47

Click on Save & Continue

Click on Save & Continue
48

The event schedule has been created.

Information on the General, Organizations, Member Rules, and Coupons tab will copy over from what was configured in the pricing tab.

The event schedule has been created.
49

Click on Save to save your progress

If needed, you can create multiple schedules but they cannot overlap.

Click on Save to save your progress
50

Click on the RESOURCES tab

Add any resources as required. Please reference the Business Rules document for more information on resources.

Click on the RESOURCES tab
51

Click on TICKET LAYOUTS

Click on TICKET LAYOUTS
52

Click on FORMS

If we need to collect any information on the customer, we can add a form here.

Click on FORMS
53

Click on Select a form

Choose the form to attach to the event.

Click on Select a form
54

Click on Save & Close

Click on Save & Close
55

Click on ADD-ONS

Click on ADD-ONS
56

Click on Select an inventory item

You can add any configured Add-ons here. Add-ons are any products we sell through the system that is not attached to an event template.

Click on Select an inventory item
57

Click on EXCEPTIONS

Exceptions is a depreciated setting and you will not have to check this tab going forward.

Click on EXCEPTIONS
58

Click on Publish when you're ready for the Event to be live.

If you are still building the event and waiting for information, hit Save. Once an event is published, it will be visible by the public and they can but into the event.

Click on Publish when you're ready for the Event to be live.
59

It will ask you what the display order should be.

This sets the order in which all published events are presented online with 1 being the first event the public will see.

It will ask you what the display order should be.
60

Click on Continue once you've decided the order.

Click on Continue once you've decided the order.
61

Now that you've created a new template, you can edit the information on the template, the price list, the schedule and add Upsells and Dependents.

To add Upsells and Dependents, double click on the name.

Now that you've created a new template, you can edit the information on the template, the price list, the schedule and add Upsells and Dependents.
62

You will see a new view with the three options in the top right hand corner.

Click Upsells to add the upsells you want to appear with this event.

You will see a new view with the three options in the top right hand corner.
63

Click on the plus sign and choose which event you would like to set as an Upsell.

Once the upsell is added, you can set rules for how much time must be between the main and upsell event. Once you've added Upsells and Dependents as needed, it will save automatically.

Click on the plus sign and choose which event you would like to set as an Upsell.
64

Click on Events List to see all the Events happening today.

Click on Events List to see all the Events happening today.
65

You can navigate to a day when the event will be taking place to make sure it is showing up correctly. You're now finished creating a new event!

You can navigate to a day when the event will be taking place to make sure it is showing up correctly. You're now finished creating a new event!
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