Sam Webster
Created Sep 07, 2023Managing orders using Infigo | SRBG_007
Managing the orders you receive through your Infigo system is an essential part of the process.
Infigo provides a range of tools to facilitate this, including integrations with multiple MIS solutions.
In this tutorial, we'll focus on the order management capabilities inbuilt into Infigo, but also take a very brief look at what advantages integrating with your third party MIS can bring.
There are also advanced filtering options within SPO, allowing users to locate jobs by a range of different metrics.
Jobs will be displayed in the table below the filters. They are colour coded based on their status, with the status itself automatically or manually updated (depending on stage) as it proceeds through your system.

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Where next with your orders?
With our orders placed into Infigo, we now have to decide how to move them to the next stage of our workflow. In many cases, this takes the form of integrating with a 3rd party MIS software (such as printIQ or SiteFlow). Infigo maintains plugins with many of the major MIS providers, allowing data to be passed to and fro between it and Infigo. The data passed and the form it takes will differ based on the 3rd party MIS being utilised.
For MIS software we do not provide bespoke plugins for, Infigo also offer Connect: Flow. This is designed as a tool to push information out of Infigo in custom formats, which can be read by a large variety of third party systems.
The Infigo Academy contains a growing number of resources dedicated to the various MIS solutions we integrate with.
If you are not planning to integrate with an MIS at this stage, then we highly recommend configuring hot folders on your Infigo storefronts.
Infigo's hotfolder capabilities allow job outputs, along with additional job files such as packing slips and invoices, to be routed directly to specific locations, ensuring a smooth workflow.
Steps on how to configure and utilise Hotfolders within Infigo can be found in the Infigo Academy.