Going from Test mode to Live mode on your storefront
Here, we'll take a closer look at the transition between test and live mode for one of your storefronts.
Before we begin, make sure you're logged in at the Platform level!
1. Check you can see Switch Storefront
This is the easiest way to tell if you're logged in at a Platform level.
Storefront administrator users will not see this button.
2. Navigate to Storefront Management
3. Click on the '+' symbol to show your list of storefronts
4. Each storefront will have a Status, which is Test by default
5. Click on Clear test data
6. You will be prompted to confirm this action
This will remove all test customers and test orders from this storefront. The action cannot be undone.
Both customers and orders can be converted from Test to Live mode prior to carrying out this step, meaning they will not be deleted.
7. Navigate to Customer Management
8. Click on Edit for the user you wish to switch to Live
9. Click Convert to live
The customer will now be immune to the clearing of test data.
10. Navigate to Orders
11. Click on View next to the order you wish to switch to Live
12. Click on Convert to Live
This order will now be immune to the clearing of test data.
13. Navigate back to Storefront Management
14. Locate the Storefront and click on Clear test data
15. Click on Clear
All remaining customer and orders set to Test will be permanently deleted.
16. Click on Switch Storefront
Prior to changing the status of a storefront from Test to Live, we must ensure we are not actively logged into the storefront we wish to change.
17. Select an alternate storefront
18. Navigate back to Storefront Management
19. Click on Edit next to the Storefront you wish to switch to Live
20. Click on Live
21. Click on Update
22. Congratulations! Your Storefront is now LIVE!
