Going from Test mode to Live mode on your storefront
SW

Sam Webster

Created Jun 05, 2023

Going from Test mode to Live mode on your storefront

Here, we'll take a closer look at the transition between test and live mode for one of your storefronts.

Before we begin, make sure you're logged in at the Platform level!

9
1

Check you can see Switch Storefront

This is the easiest way to tell if you're logged in at a Platform level.

Storefront administrator users will not see this button.

Check you can see Switch Storefront
2

Navigate to Storefront Management

Navigate to Storefront Management
3

Click on the '+' symbol to show your list of storefronts

Click on the '+' symbol to show your list of storefronts
4

Each storefront will have a Status, which is Test by default

Each storefront will have a Status, which is Test by default
5

Click on Clear test data

Click on Clear test data
6

You will be prompted to confirm this action

This will remove all test customers and test orders from this storefront. The action cannot be undone.

Both customers and orders can be converted from Test to Live mode prior to carrying out this step, meaning they will not be deleted.

You will be prompted to confirm this action
7

Navigate to Customer Management

Navigate to Customer Management
8

Click on Edit for the user you wish to switch to Live

Click on Edit for the user you wish to switch to Live
9

Click Convert to live

The customer will now be immune to the clearing of test data.

Click Convert to live
10

Navigate to Orders

Navigate to Orders
11

Click on View next to the order you wish to switch to Live

Click on View next to the order you wish to switch to Live
12

Click on Convert to Live

This order will now be immune to the clearing of test data.

Click on Convert to Live
13

Navigate back to Storefront Management

Navigate back to Storefront Management
14

Locate the Storefront and click on Clear test data

Locate the Storefront and click on Clear test data
15

Click on Clear

All remaining customer and orders set to Test will be permanently deleted.

Click on Clear
16

Click on Switch Storefront

Prior to changing the status of a storefront from Test to Live, we must ensure we are not actively logged into the storefront we wish to change.

Click on Switch Storefront
17

Select an alternate storefront

Select an alternate storefront
18

Navigate back to Storefront Management

Navigate back to Storefront Management
19

Click on Edit next to the Storefront you wish to switch to Live

Click on Edit next to the Storefront you wish to switch to Live
20

Click on Live

Click on Live
21

Click on Update

Click on Update
22

Congratulations! Your Storefront is now LIVE!

Congratulations! Your Storefront is now LIVE!
Well done!
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