Admin Basic 3CX Setup
TM

Tech Mangotek

Created Nov 13, 2023

Admin Basic 3CX Setup

20
    m

3CX Phone System Management Console

78 Steps

URL of the 3CX system

ie. https://mangotek.3cx.com.au:5001

1

Click on User name or extension number

Click on User name or extension number
2

Click on Login

Click on Login
3

Click on ✓ Firewall

Click on ✓ Firewall
4

Click on Run

Click on  Run
5

Wait for the firewall to finish, Note: once you click the run the system will be down.

Wait for the firewall to finish, Note: once you click the run the system will be down.
6

The result should be done with all green label.

The result should be done with all green label.
7

Click on Dashboard

Click on Dashboard
8

Click on Enabled on the chat logs

Click on Enabled on the chat logs
9

Click on Enabled on the Audit Log

Click on Enabled on the Audit Log
10

Click on Automatic Backups

Click on Automatic Backups
11

Check Enable Schedule Backup

Check Enable Schedule Backup
12

Make sure all setting are as follow

Make sure all setting are as follow
13

Click on OK

Click on OK
14

Click on Dashboard

Click on Dashboard
15

Click on Event log setting

Click on Event log setting
16

Change the Number of events to 50

Change the Number of events to 50
17

And set the setting as follow

And set the setting as follow
18

Click on Automatically purge Event Log after 365

Click on Automatically purge Event Log after 365
19

Click on OK

Click on OK
20

Click on Activity Log

Click on Activity Log
21

Click on Settings

Click on  Settings
22

Set the setting as follow

Set the setting as follow
23

Click on OK

Click on OK
24

Click on Dashboard

Click on Dashboard
25

Click on Security

Click on Security
26

Click on Anti-Hacking

Click on Anti-Hacking
27

Change the input to 1186400

Change the input to 1186400
28

Click on OK

Click on OK
29

Click on Settings

Click on Settings
30

Click on Codecs

Click on Codecs
31

Click on Move Up Move Down…

Click on  Move Up  Move Down…
32

Click on Move Up Move Down…

Click on  Move Up  Move Down…
33

Click on OK

Click on OK
34

Click on Options

Click on Options
35

Click on OK

Click on OK
36

Click on Call Parking

Click on Call Parking
37

Check Automatically unpark forgotten calls

Check  Automatically unpark forgotten calls
38

Click on 60

Click on 60
39

Click on OK

Click on OK
40

Click on Dial Codes

Click on Dial Codes
41

Click on Paging and add *64

Click on Paging and add *64
42

Click on Force 3CX Phone System to IN or OUT of office and add *8

Click on Force 3CX Phone System to IN or OUT of office and add *8
43

Click on OK

Click on OK
44

Click on Email

Click on Email
45

Click on Notifications

Click on Notifications
46

Uncheck Requests are rejected/blocked by AntiHacking module because of a security breach

Uncheck  Requests are rejected/blocked by AntiHacking module because of a security breach
47

Uncheck Notify user when extension is added

Uncheck  Notify user when extension is added
48

Uncheck 3CX Services are stopped or fail

Uncheck  3CX Services are stopped or fail
49

Uncheck New updates are available

Uncheck  New updates are available
50

Click on Email Templates

Click on Email Templates
51

Click on OK

Click on OK
52

Click on General

Click on General
53

Choose the operatorei. Reception or Manager

Choose the operator
ei. Reception or Manager
54

Click on OK

Click on OK
55

Click on License to see if the license are all correct.

Click on License to see if the license are all correct.
56

Click on Music on Hold

Click on Music on Hold
57

Click on System Prompts

Click on System Prompts
58

Click on Updates (18)

Click on Updates (18)
59

Check for Australian or English version

Check for Australian or English version
60

Click on Manage Prompt Sets

Click on  Manage Prompt Sets
61

Select Australian Prompts Set

Select Australian Prompts Set
62

Click on OK

Click on OK
63

Click on Settings

Click on Settings
64

Click on Network

Click on Network
65

Click on FQDN to verify the correct domain name

Click on FQDN to verify the correct domain name
66

Check on Ports

Check on Ports
67

Check on Firewall

Check on Firewall
68

Click on Enable Keep Alives and set to 60

Click on  Enable Keep Alives and set to 60
69

Click on OK

Click on OK
70

Click on Parameters

Click on Parameters
71

Type "welcome"

Type "welcome"
72

Click on ATTACH_3CXCONFIG_WELCOMEEMAIL…

Click on ATTACH_3CXCONFIG_WELCOMEEMAIL…
73

Set the value to 1

Set the value to 1
74

Click on OK

Click on OK
75

Click on Settings

Click on Settings
76

Click on Language & Office Hours

Click on Language & Office Hours
77

Click on Tuesday…

Click on Tuesday…
78

Click on OK

Click on OK
Well done!
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