Create Discounts

Discounts should be named for their function, not who/what group will be using the discount since coupon codes can share the same discount. You will only need to make one discount for each discount functionality. For example, once you create a 100% off Adult, Senior, Student, Child discount, you can utilize that across all coupon codes that will give 100% off those ticket types, regardless of what the coupon code is or event template it will be used on. To read more about discounts and coupons, please refer to the knowledge base articles linked.

• Discount Code: The code is an internal identifier you can use for reporting purposes. The discount code is not the code that venue staff or guests will use at the POS or online to discount an order. Our recommendation is to use the same title for both the discount code and the discount name for consistency across the platform. 

• Discount Name: The name of the discount. This is how the discount will appear in the drop-down menu on the Event Template. ACME recommends using a name that describes the discount (e.g. "$2 Off") and is easy to remember. 

• Discount Description: The description provides additional information about the discount. This description will appear under the drop-down field on the Event Template once a discount is selected.

During configuration, it was recommended to us to enter the same thing in all three fields. If needed, more description copy can be entered in Description but Discount Code and Discount Name should always match.

Discount Tag (optional): the tag is a passive identifier used for reporting purposes. The discount tag is not the code that venue staff or guests will use at the POS or Online to discount an order. Many people leave this field blank.

Please see the Business Rules document for discount tag rules.