After you log in, hover over communications and go to text messaging
2
Select the number/name on the left side
3
Click on Blacklist
4
Click on Domain Wide or My DID Only
Domain Wide - will block the number agency wide.
My DID Only - only will block the number from your direct dial number (in the upper left)
5
Click on Confirm Blocking
6
Once they have been blocked, the conversation will be removed from the left.
7
Click on Settings
***Only the Admin will have the ability to access the numbers that have been blocked***
8
Click on Agency Setup
9
Click on Choose Setup Action drop down
10
Click on Text Compliance Tools
11
This will display all numbers that have been blocked via text message blocking
12
If you wish to edit the number, click on the pencil icon under the action column
13
If you wish to cancel the block, select the following icon.
Well done!
Create how-to guides like this in a snap. Get Tango now.
Press space bar to start a drag.
When dragging you can use the arrow keys to move the item around and escape to cancel.
Some screen readers may require you to be in focus mode or to use your pass through key
