How to block text message

Bridge

  1. 1. Go to your.bridge.insure

    After you log in, hover over communications and go to text messaging

  2. 2. Select the number/name on the left side

    Select the number/name on the left side

  3. 3. Click on Blacklist

    Click on Blacklist

  4. 4. Click on Domain Wide or My DID Only

    Domain Wide - will block the number agency wide.

    My DID Only - only will block the number from your direct dial number (in the upper left)

    Click on Domain Wide or My DID Only

  5. 5. Click on Confirm Blocking

    Click on Confirm Blocking

  6. 6. Once they have been blocked, the conversation will be removed from the left.

    Once they have been blocked, the conversation will be removed from the left.

  7. 7. Click on Settings

    ***Only the Admin will have the ability to access the numbers that have been blocked***

    Click on Settings

  8. 8. Click on Agency Setup

    Click on Agency Setup

  9. 9. Click on Choose Setup Action drop down

    Click on Choose Setup Action drop down

  10. 10. Click on Text Compliance Tools

    Click on Text Compliance Tools

  11. 11. This will display all numbers that have been blocked via text message blocking

    This will display all numbers that have been blocked via text message blocking

  12. 12. If you wish to edit the number, click on the pencil icon under the action column

    If you wish to edit the number, click on the pencil icon under the action column

  13. 13. If you wish to cancel the block, select the following icon.

    If you wish to cancel the block, select the following icon.