Chats in Workmate

This guide will show how to manage chats in WorkMate, including starting, switching between and deleting chats

Open Workmate Chat Tab

  1. 1. Ask a question

    The chatbot is a question and answer tool to provide you quick access to RTV resources and information. You can ask a question by typing in the input area provided as below

    Ask a question

  2. 2. Click on Send

    After typing your question, you can submit clicking send, or by pressing Enter on the keyboard.

    Click on Send

  3. 3. Start a New Chat

    You can start a new chat by clicking on the "+" in the top right of the chat box.

    Start a New Chat

  4. 4. View your Chat History

    To view all chats you've opened, you can use the round clock button in the top right of the chat box.

    View your Chat History

  5. 5. Switch between Chats

    In the side bar that opens, you can select and switch to an older chat

    Switch between Chats

  6. 6. Delete Chats

    You can also delete older or unwanted chats from history by using the bin button.

    Delete Chats

  7. 7. Confirm Delete

    To delete a chat, you will be required to confirm, you can do this by using the "Delete" button on the pop up.

    Confirm Delete

  8. 8. Contact us for support

    If you have any persistent problems with your chats, don't hesitate to contact us at workmate@raisingthevillage.org