Setting up Infigo Sync

InfigoSync is a Windows based service which polls your Infigo Platform and downloads any print ready jobs to hotfolders.

It is a two way service that identifies files have successfully reached their destination on your internal network, and automatically updates the status of the order in Shared Print Operations.

InfigoSync can also upload files to the Infigo system.

  1. 1. Download Infigo Sync

    To begin, download the Infigo Sync installer from our Help Desk

    Setting up and installing InfigoSync – Infigo Help Desk (zendesk.com)

    Download Infigo Sync
  2. 2. Click Download

    Click Download
  3. 3. Run the Installer

    Run the Installer
  4. 4. Click Next on the installer

    Click Next on the installer
  5. 5. Accept terms and conditions

    Accept terms and conditions
  6. 6. Click Next

    Click Next
  7. 7. Paste your API Token into the API Token field

    In order to obtain an API Token, simply contact the support team and they will produce one for you.

    When requesting a token, please confirm whether you would like it to be created on the platform level, or confirm which storefront you would like it to be created on.

    Paste your API Token into the API Token field
  8. 8. Input your website URL (using HTTP only)

    Once input, click Next.

    Input your website URL (using HTTP only)
  9. 9. Complete Infigo Sync configuration settings

    • Select the Print Location relevant to your current needs

    • Input a file download location

    • Click Next and complete the installation

    Complete Infigo Sync configuration settings
  10. 10. Navigate to Services on your computer

    Navigate to Services on your computer
  11. 11. Locate the Catfish Sync service and click Start the service

    Note: Catfish Sync is the old name for Infigo Sync

    Locate the Catfish Sync service and click Start the service