Add or update your profile (after first-time registration)

Clarifi-covid-19

1. 1. Go to the Clarifi site at app.clarifi-covid-19.com and login

   

2. 2. You are now ready to add a profile to your account. Click on Add Profile and proceed to step 5 of this guide. Alternatively, you may be looking to update a previously added profile - step 3 shows the screenshot of that process.

   It's important to continue to that next step and ensure the accuracy of your information because your profile will be used to assign a submitted test sample, communicate your testing results securely, and ensure compliance with any campus testing policies. Also, note that you must reach the final step and click on Save Profile to retain any changes. 

   

3. 3. If you are updating your profile, ensure that you are on the Patient Dashboard section of the app

   

4. 4. In case you have multiple profiles, find the profile that you would like to update and click on Edit Profile

   

5. 5. In the Organization information section Select "College/University"

   

Clarifi-covid-19

1. 6. In the "Organization" text field, type "Stony" and should select "Stony Brook University"

   

2. 7. You will then see Stony Brook University highlighted below, then click on Verify

   

3. 8. If you used a @stonybrook.edu address during registration, you should get a verified result

   You may be asked to verify your affiliation using additional steps, if you experience any difficulties, please reach out to covid-support@quadrantbiosciences.com or ahmed.w.belazi@stonybrook.edu for assistance

   

4. 9. Click on Next to enter your personal information

   

5. 10. Enter all the information in the fields marked with an asterisk with the exception of your Social Security number

   Note that the information you share is governed under protected health information laws and regulations including HIPAA. In most cases, information is required by the New York State Department of Health (NYSDOH). As such, we highly recommend only inputting information that is required as denoted by an asterisk.

   

6. 11. Please enter your date of birth carefully as it is used to cross check identity by the NYSDOH in cases where a follow-up diagnostic test is run

   

7. 12. IMPORTANT: In the prompt for if you have a Social Security number, click on Decline to provide

   While you are free to share any information you wish, because Stony Brook University is paying for any campus-based student and employee testing, you are not required to share your Social Security information or your insurance information.

   

8. 13. We recommend excluding any personal information that is not required such as driver's license, which can be left blank

   

9. 14. Click on Next to enter your address information

   

10. 15. Enter all the information in the fields marked with an asterisk

    

11. 16. Please enter your best contact phone number carefully as it can be used to communicate with you in cases of urgency

    

12. 17. Click on Next to enter your legal address information

    

13. 18. Enter all the information in the fields marked with an asterisk

    Note that if you'd like to use the address information you had previously entered, click on Fill-in to automatically populate the information

    

14. 19. Click on Next to enter your student/employer information

    

15. 20. Enter all the information in the fields marked with an asterisk AND the field labeled Student / Organization ID

    

16. 21. IMPORTANT: Please enter your nine-digit Stony Brook ID# carefully as it is used to account for your compliance with any campus testing policies

    

17. 22. Click on Next to respond to the insurance information request

    

18. 23. In this section, we recommend indicating "No" to bypass the need to share your insurance information

    While you are free to share any information you wish, because Stony Brook University is paying for any campus-based student and employee testing, those groups are not required to share any Social Security information or insurance information.

    

19. 24. You can read more about why the testing provider requests this information, however, keep in mind that once you share the information, Stony Brook University no longer controls that information

    

20. 25. Click on Next to provide authorizations related to your profile

    

21. 26. In this section, you are asked to affirmatively consent and authorize three terms that are required to complete your profile

    Note that there are links in this section that will describe the testing provider's requested authorizations and privacy policy. You are not required to give consent for Family Care Medical group to access your electronic health information.

    

22. 27. IMPORTANT: Click on Save Profile to complete your profile

    

23. 28. You are now ready to register a test to your profile

    

24. 29. Please visit the following resources if you have any questions or need support with the application

    • User guide: https://info.suny-covid.com/app-guide.pdf

    • Authorization: https://info.suny-covid.com/authorization.pdf

    • Privacy policy: https://quadrantbiosciences.com/privacy-policy/

    • Testing FAQ: https://quadrantbiosciences.com/frequently-asked-questions

    • Email: covid-support@quadrantbiosciences.com