Managing Special Orders

Create or Edit a Special Order

  1. 1. Click Inventory Management

    Click Inventory Management
  2. 2. Click Special Orders

    Click Special Orders
  3. 3. Click Maintenance

    Click Maintenance
  4. 4. To create a new SO, click the blank sheet icon or type 'N' and press enter

    To edit an existing SO, right click and list or enter the special order number

    To create a new SO, click the blank sheet icon or type 'N' and press enter
  5. 5. Enter the Customer ID

    Right click and list or F6 to search existing customers

    Enter the Customer ID
  6. 6. Optional: Enter a Boat ID

    Optional: Enter a Boat ID
  7. 7. Select the module where the Special Order originated (Point of Sale or Work Order)

    Select the module where the Special Order originated (Point of Sale or Work Order)
  8. 8. Enter the Clerk/Technician ID depending on the module selected

    Enter the Clerk/Technician ID depending on the module selected
  9. 9. Enter the Vendor ID

    Right click and list or F6 to search

    Enter the Vendor ID
  10. 10. If applicable, enter the purchase Order Number that corresponds with the Special Order

    If applicable, enter the purchase Order Number that corresponds with the Special Order
  11. 11. Optional: Enter additional details in the Comments and Promised Date fields

    Optional: Enter additional details in the Comments and Promised Date fields
  12. 12. If the Special Order corresponds with a Work Order, enter the number in the text field

    Right click and list or F6 to search

    If the Special Order corresponds with a Work Order, enter the number in the text field
  13. 13. Add the Part(s)

    Add the Part(s)
  14. 14. Search Part Numbers

    Search Part Numbers
  15. 15. Select the item

    Select the item
  16. 16. If the part is not associated with the selected vendor, you may add it

    If the part is not associated with the selected vendor, you may add it
  17. 17. Follow the prompts to add the part to the vendor

    Follow the prompts to add the part to the vendor
  18. 18. Save to add the Part to the Special Order

    Save to add the Part to the Special Order
  19. 19. The Part will be added in the background and the prompt will refresh to add additional parts

    If no additional parts are needed, close the prompt window

    The Part will be added in the background and the prompt will refresh to add additional parts
  20. 20. Save the Special Order

    Save the Special Order
  21. 21. Click the blank paper with the (+) icon to create a Purchase Order and add the Special Order

    Click the blank paper with the (+) icon to create a Purchase Order and add the Special Order
  22. 22. Click OK

    Click OK

Special Order Inquiry

The Inquiry pages within DockMaster allow you to view information at any time without editing or interfering with an open process.

  1. 23. Click Inquiry under Special Orders

    Click Inquiry under Special Orders
  2. 24. Enter the Special Order number

    Enter the Special Order number
  3. 25. The Inquiry view allows you to view and print the Special Order, but not make changes

    The Inquiry view allows you to view and print the Special Order, but not make changes

Printing

  1. 26. Click Printing under Special Orders

    Click Printing under Special Orders
  2. 27. Enter information in any of the fields to filter down results or leave blank to display all

    Enter information in any of the fields to filter down results or leave blank to display all
  3. 28. Click the Printer icon then preview the results or print

    Click the Printer icon then preview the results or print
  4. 29. The results will display the Part Number, Description, Quantity, Price, Extension, Qty Received, and Status of all Special Orders that meet the filters you have selected

    Each Special Order will display on its own page. Scroll down or page through to view additional orders.

    The results will display the Part Number, Description, Quantity, Price, Extension, Qty Received, and Status of all Special Orders that meet the filters you have selected

Order Report

Generate a Special Order to view detailed information based on date, status, module, customer, vendor, employee, or location. 

  1. 30. Click Order Report under Special Orders

    Click Order Report under Special Orders
  2. 31. By default, the report will show special orders initiated on today's date

    Modify the date and add any filters you would like to use. Generate the report using the icon with the arrows at the top of the page.

    By default, the report will show special orders initiated on today's date
  3. 32. Preview and/or print

    Preview and/or print
  4. 33. The report will display the Special Order Number, Date Entered, Customer Number, Customer Name, Deposit Amount, Line Status, Quantity Ordered/Received/Delivered/Closed.

    TIP: Run the report sorted by vendor prior to creating purchase orders to see what parts need to be ordered for each vendor.

    The report will display the Special Order Number, Date Entered, Customer Number, Customer Name, Deposit Amount, Line Status, Quantity Ordered/Received/Delivered/Closed.

Deposit Report

View the Special Order total and amount paid as deposit using this report.

  1. 34. Click Deposit Report under Special Orders

    Click Deposit Report under Special Orders
  2. 35. Generate the report by clicking the icon with the rotating arrows at the top of the page

    Generate the report by clicking the icon with the rotating arrows at the top of the page
  3. 36. Preview/Print

    Preview/Print
  4. 37. The report will display the Order Number, Source Document, Module, Customer Name, Date Entered, Deposit Amount, Deposit Applied, and the remaining Deposit Balance.

    Totals at the bottom of the page will sum all open Special Orders.

    The report will display the Order Number, Source Document, Module, Customer Name, Date Entered, Deposit Amount, Deposit Applied, and the remaining Deposit Balance.