Steps to process orders and generate invoices and labels in Seller Portal

Open Seller.cultmia.com and Login

1. 1. Click on Orders

   

2. 2. Click on Forward Order

   

3. 3. Click on 'Confirm' to confirm item can be fulfilled. Must be done within 2 business days of receiving order.

   

4. 4. When ready to fulfil, click on Confirmed Tab. IMPORTANT NOTE: Please do not generate invoices and labels unless your item is ready to ship. Labels must be created same day they are ready to ship for customer notification clarity.

   

5. 5. Click on Generate Invoice

   

6. 6. Click on Generate Invoice

   

7. 7. Download Invoice & Print

   

8. 8. Type in parcel measurements in inches

   

9. 9. Click on Select Shipper

   

10. 10. Click on DHL Express

    

11. 11. Click on Generate Label

    

12. 12. Download and print label

    

13. 13. Click Ready to Ship

    

14. 14. When item is ready to be picked up by carrier, go to Ready to Ship Tab

    

15. 15. Tick items ready to be picked up by shipping carrier

    

16. 16. Generate a Manifest for the shipping carrier

    

17. 17. Click on: MANIFEST PENDING: to only manifest the orders you have ticked MANIFEST ALL: to manifest all parcels under 'Ready to Ship' tab

    

18. 18. When the order has been picked up by the shipping carrier, please move to In Transit tab via this button