Registration cancellation for a credit note

1. 1. Click on My Area

   

2. 2. Click on Registrations

   

3. 3. Click on All Registrations

   

4. 4. Can search by registration or group id, event or registrant name. Click on id for intended registration.

   

5. 5. Click on three dots and then select Cancel Registration

   

6. 6. Select individual(s) to cancel

   

7. 7. Click on Registration Cancellation Reason

   

8. 8. To create a credit note, leave refund amount at $0.00 and click on Save and Proceed

   

9. 9. Review Financial details and click on Proceed

   

10. 10. Review cancellation impact and click on Proceed

    

11. 11. Review notifications and click on Finish

    

12. 12. Click on Cancel Registration

    

13. 13. Click on Yes, Cancel Registration

    

14. 14. Now you have created a credit note to be applied to another unpaid invoice